Tashi Dema

Provide personal beauty consultations to customers.

Demonstrating and recommending product, driving sales growth.

Maintaining a clean and organized store environment, adhering to guidelines.

Consistently met or exceeded sales targets, demonstrating strong product knowledge and communication skills, to visual merchandising standards.

resulting in increased loyalty

• Used excellent upselling and cross-selling techniques to sell add ons, such as lotions, serums and primers, to increase customer order value.
• Assisted clients in selecting suitable beauty products for purchase, boosting retail sales.
• Maintained a high level of product knowledge through regular training, ensuring expert advice is provided.
• Developed and maintained strong relationships with clients, resulting in repeat business and enhanced loyalty.
• Shared new products and promotions with customer to encourage sales.
• Met sales targets through proactive promotion and excellent customer service.
• Maintained hygienic and organised treatment rooms, cleaning between guests.

• Advise guests on menus for special events
• Assist VIP guests with details regarding food and beverages
• Brief staff on daily menu prices on menu
• Ensure tableware is ready for use
• Execute opening and closing procedures
• Greet guests
• Handle customer complaints
• Identify the customer’s needs
• Inspect table settings
• Manage health and safety standards
• Manage restaurant service
• Measure customer feedback
• Monitor customer service
• Process payments by cash, credit, debit, and account receivables

• Welcome guests and make them feel comfortable
• Learn menu items and be able to describe them appropriately to guests
• Take beverage and food orders
• Deliver beverages and food in a timely manner
• Check in with guests to ensure that everything is going well
• Clear dirty dishes from the table
• Refill beverages throughout the meal
• Deliver guests’ bills and thank them for dining at the restaurant
• Work with other servers and be a team player
• Answering telephone calls for inquiries and reservations
• Making decorations for special events such as birthdays, anniversaries, etc
• Making drinks such as cocktails, fresh juices, hot drinks, etc
• Making reports for revenue, attendance of the staff, checking reports, complaints reports and solution’s made, and making special offer presentations

• Ensure high levels of customer satisfaction through excellent sales service.
• process POS (point of sale) purchase
• cross sell products
• Follow and achieve departments sales goals on a monthly quarterly and yearly basis
• Clean and maintain makeup applicators and tools
• inform customers on prices and special offers
• Replenish stock as required
• Handled customer returns, refunds and exchanges at customer service desk.
• Assisted customers with wide selection of products and services.
• Compiled daily sales reports, highlighting achievements and areas for improvement to management.
• Shared new products and promotions with customer to encourage sales.
• Supported online sales initiatives by assisting with order processing and customer enquiries.
• Maintained comprehensive brand and product knowledge to maximize sales opportunities and meet targets.
• Handled customer complaints with empathy and professionalism, resolving issues to the customer's satisfaction.
• Handled returns and exchanges with a focus on customer satisfaction, adhering to company policies.
• Processed transactions accurately and efficiently, managing cash, credit, and debit payments for purchases.
• Met sales targets through proactive promotion and excellent customer service.
• Participated in ongoing training sessions to enhance sales techniques and product knowledge.
• Replenished items and organized displays to keep stock looking professional.
• Rotated stock on shelves, reducing stock waste and minimizing store losses.
• Monitored inventory levels and reported low stock situations to the manager in a timely manner.