TAUQEER FAIYAZ
Sagun Bagan Lane Telinipara Para Dist Hooghly Kolkata West Bengal
Summary
Driven Guest Services Associate with a proven track record at Waiter, enhancing guest satisfaction through exceptional service and attention to detail. Leveraged hospitality services and listening skills to innovate guest experiences, significantly building rapport and retention. Skilled in time management and issue resolution, consistently exceeding customer expectations.
Overview
5
5
years of professional experience
Work History
Guest Service Representative
Waiter
12.2022 - Current
Guest Service Representative
Steward
01.2022 - 07.2022
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
Food and Beverage Attendant
Steward
06.2021 - 06.2022
Food and Beverage Attendant
It Training
06.2019 - 06.2019
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Education
10 Th -
Faiz Ahmad Faiz Urdu High School High Secondary Ed
Kolkata Chandanagore Skills
- Time Management
- Hospitality services
- Listening Skills
- Issue Resolution
Languages
English
Advanced (C1)
Timeline
Guest Service Representative
Waiter
12.2022 - Current
Guest Service Representative
Steward
01.2022 - 07.2022
Food and Beverage Attendant
Steward
06.2021 - 06.2022
Food and Beverage Attendant
It Training
06.2019 - 06.2019
10 Th -
Faiz Ahmad Faiz Urdu High School High Secondary Ed
Similar Profiles
Rossana HorRossana Hor
Restaurant Team Member at WaiterRestaurant Team Member at Waiter
Pham Thy Dang NguyenPham Thy Dang Nguyen
Restaurant Waiter at WaiterRestaurant Waiter at Waiter
Prasansha RumbaPrasansha Rumba
Hotel waiter at WaiterHotel waiter at Waiter