Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
Tharindu Madusanka

Tharindu Madusanka

Communication & Interior Design Manager
Sabah Al Salem

Summary

Detailed professional of Communication with writing and marketing experience in both private and public sectors. Communicative and motivated individual well-versed in conducting creative, proactive media and Public Relations outreach and pitch ideas. Recognized as strong team player with background in copywriting and editing.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Service Crew Member

McDonald's Kuwait
06.2022 - Current
  • Handling customer complaints and concerns in a polite and friendly manner
  • Handling customer requests for information about products, prices, and specials
  • Preparing food orders, including taking food orders from customers and preparing them for delivery to customers at the counter
  • Assisting with inventory management, including counting food items and other supplies.
  • Talked with customers about project specifications, budgets and timelines for top-notch customer service.
  • Troubleshot equipment issues, increasing lifespan of tools through preventive maintenance and repairs.
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Freelance Communication & PR Consultant

For Private Companies & Public Leaders
Colombo
01.2018 - Current
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Supported clients with business analysis, documentation, and data modeling.
  • Aligned closely with business owners and employees to gather information and gain operational insight.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Enhanced media statements and presentations before sending to general public or media organizations.
  • Acted as liaison between media and company during press releases and interviews.
  • Monitored media coverage and produced detailed reports to analyze impact of PR efforts.
  • Forged strong media relationships to further public relations goals.
  • Developed brand media relations strategies that bolstered community awareness and knowledge.
  • Provided feedback, guidance and support to students on participation and performance.
  • Conducted classes and workshops for students on special topics of interest.

News Producer

Tv Derana
Colombo
08.2019 - 03.2022
  • Produced news interviews for a final on-air product
  • Supervised all news source's research and helped to select potential interview resources
  • Frequent exposure to politicians, celebrities, artists, etc
  • Performing individual entrepreneurs Worked collaboratively with anchors, at the moment decisions for each newscast
  • Monitored progress on productions and made necessary adjustments to ensure successful completion.
  • Boosted audience numbers by enhancing marketing without exceeding budget targets.
  • Managed news production with organized mindset, presenting cohesive sequences to audiences.
  • Presented news by researching, developing and covering field news events.
  • Developed ideas and leads for new stories according to industry trends.
  • Took photographs and videos during special events for promotional materials and social media pages.

News Reporter/News Presenter

Siyatha TV
Colombo
09.2016 - 07.2019
  • Successfully reported on local and national news stories for a well-known news station
  • Produced a series of news segments that garnered excellent viewership ratings
  • Developed and maintained relationships with numerous local and regional news sources and Conducted in-depth research to ensure accuracy in reporting
  • Created and edited video content for broadcast and web-based platforms
  • Developed and implemented strategies to increase audience engagement
  • Utilized social media platforms to promote news stories and increase viewership
  • Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television or radio broadcast.
  • Planned and conducted research and pitched long-form stories to promote investigative news topics.

Education

News Reading and Presentation Skill -

National Institute for Television Training

NITT2016Certificate of News Reading and Presentation Skill - undefined

Diploma - Airline Fares/ E

International Airline Ticketing Academy

Skills

    Excellent communication abilities

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Service Crew Member

McDonald's Kuwait
06.2022 - Current

News Producer

Tv Derana
08.2019 - 03.2022

Freelance Communication & PR Consultant

For Private Companies & Public Leaders
01.2018 - Current

News Reporter/News Presenter

Siyatha TV
09.2016 - 07.2019

News Reading and Presentation Skill -

National Institute for Television Training

NITT2016Certificate of News Reading and Presentation Skill - undefined

Diploma - Airline Fares/ E

International Airline Ticketing Academy

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Tharindu MadusankaCommunication & Interior Design Manager