Tharindu Madusanka
Communication & Interior Design Manager
Sabah Al Salem
Summary
Detailed professional of Communication with writing and marketing experience in both private and public sectors. Communicative and motivated individual well-versed in conducting creative, proactive media and Public Relations outreach and pitch ideas. Recognized as strong team player with background in copywriting and editing.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Service Crew Member
McDonald's Kuwait
06.2022 - Current
- Handling customer complaints and concerns in a polite and friendly manner
- Handling customer requests for information about products, prices, and specials
- Preparing food orders, including taking food orders from customers and preparing them for delivery to customers at the counter
- Assisting with inventory management, including counting food items and other supplies.
- Talked with customers about project specifications, budgets and timelines for top-notch customer service.
- Troubleshot equipment issues, increasing lifespan of tools through preventive maintenance and repairs.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Freelance Communication & PR Consultant
For Private Companies & Public Leaders
Colombo
01.2018 - Current
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Supported clients with business analysis, documentation, and data modeling.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Enhanced media statements and presentations before sending to general public or media organizations.
- Acted as liaison between media and company during press releases and interviews.
- Monitored media coverage and produced detailed reports to analyze impact of PR efforts.
- Forged strong media relationships to further public relations goals.
- Developed brand media relations strategies that bolstered community awareness and knowledge.
- Provided feedback, guidance and support to students on participation and performance.
- Conducted classes and workshops for students on special topics of interest.
News Producer
Tv Derana
Colombo
08.2019 - 03.2022
- Produced news interviews for a final on-air product
- Supervised all news source's research and helped to select potential interview resources
- Frequent exposure to politicians, celebrities, artists, etc
- Performing individual entrepreneurs Worked collaboratively with anchors, at the moment decisions for each newscast
- Monitored progress on productions and made necessary adjustments to ensure successful completion.
- Boosted audience numbers by enhancing marketing without exceeding budget targets.
- Managed news production with organized mindset, presenting cohesive sequences to audiences.
- Presented news by researching, developing and covering field news events.
- Developed ideas and leads for new stories according to industry trends.
- Took photographs and videos during special events for promotional materials and social media pages.
News Reporter/News Presenter
Siyatha TV
Colombo
09.2016 - 07.2019
- Successfully reported on local and national news stories for a well-known news station
- Produced a series of news segments that garnered excellent viewership ratings
- Developed and maintained relationships with numerous local and regional news sources and Conducted in-depth research to ensure accuracy in reporting
- Created and edited video content for broadcast and web-based platforms
- Developed and implemented strategies to increase audience engagement
- Utilized social media platforms to promote news stories and increase viewership
- Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television or radio broadcast.
- Planned and conducted research and pitched long-form stories to promote investigative news topics.
Education
News Reading and Presentation Skill -
National Institute for Television Training
NITT2016Certificate of News Reading and Presentation Skill - undefined
Diploma - Airline Fares/ E
International Airline Ticketing Academy
Skills
Excellent communication abilities
Photojournalism
Newswriting
Journalism
MS Office
Community Relations
Multitasking Abilities
Flexible and Adaptable
Dependable and Responsible
Analytical and Critical Thinking
Public Relations
PR strategy development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Service Crew Member
McDonald's Kuwait
06.2022 - Current
News Producer
Tv Derana
08.2019 - 03.2022
Freelance Communication & PR Consultant
For Private Companies & Public Leaders
01.2018 - Current
News Reporter/News Presenter
Siyatha TV
09.2016 - 07.2019
News Reading and Presentation Skill -
National Institute for Television Training
NITT2016Certificate of News Reading and Presentation Skill - undefined
Diploma - Airline Fares/ E
International Airline Ticketing Academy