Tharindu Madusanka
Communication & Interior Design Manager
Sabah Al Salem
Summary
Detailed professional of Communication with writing and marketing experience in both private and public sectors. Communicative and motivated individual well-versed in conducting creative, proactive media and Public Relations outreach and pitch ideas. Recognized as strong team player with background in copywriting and editing.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Service Crew Member
McDonald's Kuwait
06.2022 - Current
- Handling customer complaints and concerns in a polite and friendly manner
- Handling customer requests for information about products, prices, and specials
- Preparing food orders, including taking food orders from customers and preparing them for delivery to customers at the counter
- Assisting with inventory management, including counting food items and other supplies.
- Talked with customers about project specifications, budgets and timelines for top-notch customer service.
- Troubleshot equipment issues, increasing lifespan of tools through preventive maintenance and repairs.
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Freelance Communication & PR Consultant
For Private Companies & Public Leaders
Colombo
01.2018 - Current
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Supported clients with business analysis, documentation, and data modeling.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Enhanced media statements and presentations before sending to general public or media organizations.
- Acted as liaison between media and company during press releases and interviews.
- Monitored media coverage and produced detailed reports to analyze impact of PR efforts.
- Forged strong media relationships to further public relations goals.
- Developed brand media relations strategies that bolstered community awareness and knowledge.
- Provided feedback, guidance and support to students on participation and performance.
- Conducted classes and workshops for students on special topics of interest.
News Producer
Tv Derana
Colombo
08.2019 - 03.2022
- Produced news interviews for a final on-air product
- Supervised all news source's research and helped to select potential interview resources
- Frequent exposure to politicians, celebrities, artists, etc
- Performing individual entrepreneurs Worked collaboratively with anchors, at the moment decisions for each newscast
- Monitored progress on productions and made necessary adjustments to ensure successful completion.
- Boosted audience numbers by enhancing marketing without exceeding budget targets.
- Managed news production with organized mindset, presenting cohesive sequences to audiences.
- Presented news by researching, developing and covering field news events.
- Developed ideas and leads for new stories according to industry trends.
- Took photographs and videos during special events for promotional materials and social media pages.
News Reporter/News Presenter
Siyatha TV
Colombo
09.2016 - 07.2019
- Successfully reported on local and national news stories for a well-known news station
- Produced a series of news segments that garnered excellent viewership ratings
- Developed and maintained relationships with numerous local and regional news sources and Conducted in-depth research to ensure accuracy in reporting
- Created and edited video content for broadcast and web-based platforms
- Developed and implemented strategies to increase audience engagement
- Utilized social media platforms to promote news stories and increase viewership
- Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television or radio broadcast.
- Planned and conducted research and pitched long-form stories to promote investigative news topics.
Education
News Reading and Presentation Skill -
National Institute for Television Training
NITT2016Certificate of News Reading and Presentation Skill - undefined
Diploma - Airline Fares/ E
International Airline Ticketing Academy
Skills
Excellent communication abilities
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Service Crew Member
McDonald's Kuwait
06.2022 - Current
News Producer
Tv Derana
08.2019 - 03.2022
Freelance Communication & PR Consultant
For Private Companies & Public Leaders
01.2018 - Current
News Reporter/News Presenter
Siyatha TV
09.2016 - 07.2019
News Reading and Presentation Skill -
National Institute for Television Training
NITT2016Certificate of News Reading and Presentation Skill - undefined
Diploma - Airline Fares/ E
International Airline Ticketing Academy