THURAIYA NAMUKWAYA
Mubarak Al Kabir,MU
Summary
Ward Clerk experienced in high-volume hospital environments and skilled in handling both administrative and patient-focused tasks. Good time management and problem-solving abilities, as well as advanced understanding of clerical needs and confidentiality requirements.
Overview
4
4
years of professional experience
Work History
Health Care Assistant/ IP Ward Clerk
KUWAIT HOSPITAL
11.2023 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Organized paperwork for doctors, nurses, and patients.
- Documented latest information in computer system and printed paperwork.
- Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
- Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Answered multi-line phone systems to manage incoming and outgoing calls for busy IN PATIENTdepartment.
Health Care Aide
AMANA REHABILITATION CENTRE ,ZHO
03.2022 - 08.2023
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Reduced patient anxiety through effective communication and active listening skills.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Participated in ongoing training opportunities to stay current with best practices in health care aide services.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with patient transfer and ambulation.
Certified Nursing Assistant Volunteer
Namirembe Hospital
01.2021 - 01.2022
- Observed patients closely and informed supervisor of concerns and condition changes.
- Assisted in the recovery process by helping patients with mobility exercises, range of motion techniques, and ambulation support.
- Demonstrated adaptability in a fast-paced healthcare setting by efficiently managing multiple tasks while maintaining excellent attention to detail.
- Organized and prioritized contents of medical record charts, maintaining data accuracy and availability.
- Maintained strict adherence to HIPAA regulations when handling patient information, ensuring confidentiality and privacy at all times.
- Improved patient comfort by providing compassionate care and assistance with daily activities.
- Increased patient satisfaction by providing timely responses to call lights and addressing individual needs promptly.
- Aided nurses in administering medications as prescribed, adhering strictly to established protocols for dosage and timing.
- Monitored and supported maintenance of office and basic medical supplies.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented care actions by completing records and logs in medical software system.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Education
BASIC LIFE SUPPORT TRAINING
AMERICAN HEART ASSOCIATION
KUWAIT HOSPITAL CLINIC03-2024
Nursing
NEWTON TRAINING CENTRE
UNITED ARAB EMIRATES ,ABUDHABI11-2022
CAREGIVEING COURSE -
NEWTON TRAINING CENTRE
UNITED ARAB EMIRATES, ABUDHABI05-2022
GED -
MADINA ISLAMIC SECONDARY SCHOOL
UGANDA ,KAMPALA,NSANGI09-2020
High School Diploma -
CONERSTONE HIGH SCHOOL
Kampala ,Uganda 10-2017
Skills
- Time management
- Patient care
- Patient-focused care
- Supporting personal needs
- Data entry
- Work prioritization
- Paperwork coordination
- Records management
- Document coordination
- Incoming call management
Additional Information
Dillgent wardclerk providing premium patient care withcompassion
and understanding An eye for detal, workingwith precision and accuracyto
appropriately and professionally manage patient needs,
Languages
English
Native language
English
Advanced
C1
Arabic
Intermediate
B1
Timeline
Health Care Assistant/ IP Ward Clerk
KUWAIT HOSPITAL
11.2023 - Current
Health Care Aide
AMANA REHABILITATION CENTRE ,ZHO
03.2022 - 08.2023
Certified Nursing Assistant Volunteer
Namirembe Hospital
01.2021 - 01.2022
BASIC LIFE SUPPORT TRAINING
AMERICAN HEART ASSOCIATION
Nursing
NEWTON TRAINING CENTRE
CAREGIVEING COURSE -
NEWTON TRAINING CENTRE
GED -
MADINA ISLAMIC SECONDARY SCHOOL
High School Diploma -
CONERSTONE HIGH SCHOOL
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