Atul Upadhyaya
Salmiya,Kuwait
Summary
Accomplished professional with extensive expertise in business analytics, sales KPI management, and budget oversight. Demonstrates proficiency in Microsoft Office Suite and Google Workspace, coupled with strong report writing skills and brand awareness communication. Adept at staff training and development, ensuring adherence to health and safety regulations, and implementing effective security procedures. Known for integrity, emotional intelligence, and exceptional interpersonal skills. Career goal includes leveraging analytical skills to drive business growth and operational efficiency.
Overview
16
16
years of professional experience
Work History
STORE MANAGER
OTRONIX WHOLESALE AND RETAIL TRADING
Farwaniya, Kuwait
08.2024 - Current
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards
- Oversaw inventory management, reducing stock loss through effective control measures
- Handled customer complaints, offering resolutions that maintained satisfaction and loyalty
- Conducted regular performance reviews, setting objectives and targets for individual team members
- Analysed sales data to forecast demand and optimise stock levels for improved efficiency
STORE MANAGER
AL ROUMI & JAST GROUP
AL RAI, Kuwait
06.2022 - 08.2024
- Developing business strategies to raise the customers' pool, expand store traffic and optimize profitability
- Planning operations to meet established schedules, factoring in order demands and business forecasts
- Driving revenues and team morale by developing and deploying sales contests
- Conducting training sessions to educate employees on best practices and procedures to increase profitability
- Evaluating production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets
- Ensuring high levels of customers satisfaction through excellent service
- Maintain outstanding store condition and visual merchandising standards
- Assessed training requirements and developed career progression plans
STORE MANAGER
ALSHAYA GROUP
KUWAIT CITY, Kuwait
12.2011 - 03.2022
- Reviewed and assessed training requirements in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Performed statistical analyses to gather data for operational and forecast team needs
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
- Coached sales scheduling, purchases and other expenses to maintain quarterly budget
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
- Analysed performance metrics to evaluate productivity and activity levels
OPERATIONS SUPERVISOR
UNIVERSAL LUBRICANTS FACTORY ZINOL LLC
Sharjah, UAE
09.2009 - 08.2011
- Encouraged and promoted ideas aligned to business needs and benefits
- Compiled training materials for new employees and tracked skill development
- Enforced regulatory and company policy compliance to improve workplace and employee safety
- Analyzed department metrics and performance and reported findings to management
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Managed internal operational standards and productivity targets
Education
BBA - Business Administration And Management
Gyankunja College
Kathmandu, NepalSkills
- Personnel development
- Budgeting and cost control
- Store operations oversight
- MS office proficient
- Inventory forecasting
- Team building and leadership
- Performance reviews
- Leadership development
- Loss prevention procedures
Languages
Nepali
First Language
English
Proficient
C2
Arabic
Beginner
A1
Hindi
Advanced
C1
Timeline
STORE MANAGER
OTRONIX WHOLESALE AND RETAIL TRADING
08.2024 - Current
STORE MANAGER
AL ROUMI & JAST GROUP
06.2022 - 08.2024
STORE MANAGER
ALSHAYA GROUP
12.2011 - 03.2022
OPERATIONS SUPERVISOR
UNIVERSAL LUBRICANTS FACTORY ZINOL LLC
09.2009 - 08.2011
BBA - Business Administration And Management
Gyankunja College
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