Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tsequilla Crayton

Houston,TX

Summary

It is my intention to obtain the Army Reserve Administrator position with the 76th United States Army Reserve Operational Response Command, 340th Chemical Company, 450th Chemical Battalion, 455th Chemical Brigade, located in Houston, Texas. To work with the leaders of the organization to the best of my ability, and to serve whole-heartedly the people who are entrusted to my care. My 11 years of Army Reserve service and knowledge of the Army Reserve pay and administrative processes would be an asset to the Soldiers, the Unit, and the United States Army Reserve.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Criminal Investigations Detective

Harris County Police Department
08.2020 - Current
  • Gathered facts from interviews of suspects, witnesses, and complainants.
  • Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Collaborate effectively with other disciplines as appropriate to maintain good working relationships.
  • Acts an a victims advocate and maintain privacy and confidentiality of all appropriate information.

Sergeant 450th Chemical Battalion

US Army Reserve Center
01.2011 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Worked on ADOS orders for 9 months as an Defense Travel System Administrator
  • worked directly with 76orc DTS team to assist in processing over 110 Soldiers DTS authorizations and vouchers monthly
  • Proven ability to learn quickly and adapt to new situations.
  • Process multiple promotion packets
  • created promotion at DTS How-to board for unit enlisted Soldiers.
  • Maintain excel trackers
  • Assist in organizing and briefing training material to Platoon leadership
  • Composed army memorandums.



Claims Adjuster/Fraud Investigator

GEICO, Government Employees Insurance
09.2021 - 10.2022
  • Evaluated insurance policies and analyzed damages to determine coverage.
  • Prepared summaries of damage, payments, and policy coverage.
  • Established relationships with clients and insurance companies to foster timely claims resolution.
  • Answered customer questions regarding deductibles.
  • Promote the mission, vision, and values of the organization.
  • Investigate car accidents to determine at fault driver.
  • Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
  • Researched and analyzed policy contracts to verify proper payment of claims.

Patrol Officer

West Memphis Police Department
08.2018 - 06.2020
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Investigated car accidents and created microsoft templates of the accident scene.
  • Articulate reports for clear description of crime scenes
  • Gathered necessary information for court appearances and testified as witness under oath in court.

SNAP and Medicaid Case Worker

Arkansas Department Of Human Services
06.2016 - 03.2019
  • Worked fast to complete tasks and meet daily deadlines.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Processed government SNAP and Medical insurance application.
  • Proficient in Microsoft Office Systems.
  • Process over 200 cases in a 30 day period annually.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Process the pay for customers SNAP and Transitional Employment Assistance
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Education

Associate of Science - Health Administration

Arkansas State University
West Memphis, AR
05.2016

High School Diploma -

West Memphis Senior High School
West Memphis, AR
05.2012

Skills

  • Effective Communication
  • Crowd Control
  • Hostage Negotiation
  • First Aid and CPR
  • Problem Solving
  • Organizational Skills
  • Teamwork Abilities
  • Payroll Administration
  • Microsoft programs efficient

Certification

  • Defense Travel Systems Certifications required for ADMIN privilege
  • Unit Public Affairs Representative
  • Basic Police Certification
  • CPR Certified- American Heart Association
  • Insurance Claims adjuster




Timeline

Claims Adjuster/Fraud Investigator

GEICO, Government Employees Insurance
09.2021 - 10.2022

Criminal Investigations Detective

Harris County Police Department
08.2020 - Current

Patrol Officer

West Memphis Police Department
08.2018 - 06.2020

SNAP and Medicaid Case Worker

Arkansas Department Of Human Services
06.2016 - 03.2019

Sergeant 450th Chemical Battalion

US Army Reserve Center
01.2011 - Current

Associate of Science - Health Administration

Arkansas State University

High School Diploma -

West Memphis Senior High School
Tsequilla Crayton