
Dedicated physiotherapist with over 12 years of experience in clinical rehabilitation, sports injuries, and patient-centered care. Expertise in healthcare administration includes staff supervision, case management, and quality assurance, ensuring high standards of practice. Proven ability to integrate clinical practice with organizational management to enhance patient outcomes, streamline operations, and foster collaboration within multidisciplinary healthcare teams. Committed to delivering exceptional care while driving continuous improvement in healthcare services.
KEY ACHIEVEMENTS
Led telehealth service implementation enhancing access and patient satisfaction
Reduced patient processing time by improving clinic throughput
Achieved 95% satisfaction survey through patient feedback initiative
Implemented EHR system reducing documentation errors and boosting efficiency
Certified Healthcare Administrator (CHA)
Quality Management and Administration
Structure and Operations of the Health and Social Care Sector