Umme Ayman
Salmiya,Kuwait
Summary
Customer-focused Tele Sales Executive with experience in Kuwait and India, specializing in lead conversion, customer follow-up, and revenue growth. Strong communication skills with a clear understanding of GCC customer expectations, call etiquette, and sales targets. Holding transferable Article 18 visa and available to contribute immediately to a dynamic organization in Kuwait.
Overview
2
2
years of professional experience
Work History
Sales Lady
Top and Top Cosmetics Co.
, Kuwait
11.2025 - Current
- Assisted customers in selecting cosmetic and skincare products based on their needs and preferences.
- Demonstrated product usage, features, and benefits to increase sales.
- Maintained attractive product displays and ensured store cleanliness and organization.
- Handled billing, cash transactions, and POS system operations accurately.
- Built strong customer relationships to encourage repeat business.
- Managed stock replenishment and reported low inventory to supervisors.
Tele Sales Executive
High Quality Co.
, Kuwait
09.2024 - 11.2025
- Consistently exceeded sales targets by converting qualified leads into new clients.
- Maintained high call productivity to support revenue growth and client acquisition.
- Built strong customer relationships through effective communication and follow-ups.
- Contributed to expanding the company's client base and market presence.
Education
Bachelor of Science - BGB
SBM JC, Bangalore University
Bangalore, IndiaSkills
- High-volume cold calling
- Lead qualification and conversion
- Objection handling and negotiation
- Customer relationship management
- CRM software (eg, Salesforce)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Microsoft Teams
- General data management
Languages
English
Proficient
C2
Hindi
Proficient
C2
Urdu
Proficient
C2
Kannada
Advanced
C1
Arabic
Beginner
A1
Personal Information
- Date of Birth: 20/10/1999
- Nationality: Indian
- Marital Status: Married
- Visa Status: Article 18 (Transferable)
Hobbies and Interests
- Dancing
- Sports
- Traveling
- Listening to music
- Playing games
- Home décor
- Cooking
- Painting
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
Timeline
Sales Lady
Top and Top Cosmetics Co.
11.2025 - Current
Tele Sales Executive
High Quality Co.
09.2024 - 11.2025
Bachelor of Science - BGB
SBM JC, Bangalore University