Veena D’Souza
Ahmadi,Kuwait
Summary
Accomplished professional with extensive expertise in strategic planning, project coordination, and customer relationship management. Demonstrates exceptional computer proficiency and database management skills, ensuring efficient administrative support and quality assurance. Proven track record in KPI monitoring and supplier relationship management, enhancing operational efficiency. Adept at professional liaison and deadline management, with a strong focus on reception & front desk operations. Committed to leveraging skills in supervision & counselling to drive organisational success while pursuing opportunities for career advancement.
Overview
23
23
years of professional experience
2002
2002
years of post-secondary education
Work history
Commercial Officer IV
Kuwait Oil Company
Ahmadi, Kuwait
05.2013 - 02.2025
- Company Overview: Current - GETCO
- Coordinating with various units within the Supplier Relationship Management (SRM) Team and liaising with contractors and manufacturers
- Serve as the primary point of contact for Quality unit for the contractors and manufacture for all PQ-related queries
- Preparing agendas and facilitating Higher Evaluation Committee (HEC) meetings
- Communicating with other K-Companies (e.g., KIPIC) through the Central Pre-Qualification Team
- Managing incoming and outgoing memos/documents and maintaining accurate tracking records
- Updating and maintaining Pre-Qualification applications and manufacturer details in e-beams and MS Access systems
- Organize site visits, audits, and virtual/physical factory assessments for PQ submissions, ensuring compliance with KOC standards
- Organizing and coordinating meetings related to PQ exercises, including financial reviews and field tests
- Draft and issue PQ notifications, including approval/rejection letters and screening faxes, to contractors and manufacturers
- Assist in conducting re-qualification assessments for approved manufacturers to ensure compliance with KOC standards
- Processing shortlisting documents, evaluation reports, and clarifications
- Monitoring and distributing multi-email / generic email communications
- Preparing weekly/monthly reports and documentation
- Trained new engineers (UD’s) & technical assistants, ensuring
smooth onboarding and knowledge transfer. - Step-in role for Secretary responsibilities during periods of absence,
supporting Team Leader in administrative tasks and daily
operations. - Current - GETCO
Technical Assistant
Kuwait Oil Company
Ahmadi
06.2010 - 12.2012
- Company Overview: Intrex
- Managing incoming and outgoing transmittals and project documentation using MS Access
- Distributing documents to concerned engineers and updating monthly project reports
- Preparing presentations, internal organization charts, and project reports
- Assisting engineers in reviewing and communicating comments on project documents
- Working with MS Office Suite for report generation and data management
- Intrex
Material Clerk
Fluor Daniel Consultants
Al-Shuaiba
03.2007 - 07.2008
- Receiving and issuing materials for various projects and contractors
- Maintaining warehouse documentation and tracking material movement
- Assisting auditors in preparation of quality manuals and functional audits
Executive Secretary
JAS Forwarding Worldwide Pvt. Ltd.
Mumbai
03.2006 - 02.2007
- Handling import/export logistics for air and sea freight
- Managing billing, correspondence, and document processing
- Scheduling appointments, meetings, and travel arrangements
Customer Service (Ground Staff)
Cambata Aviation Pvt. Ltd.
Mumbai International Airport
06.2005 - 03.2006
- Ground handling for international airlines (Qantas, Virgin Atlantic, BMI, Swiss, British Airways)
- Managing baggage claims, customs clearance, and visa verification
Secretary to the Director
Harish Infotech Pvt. Ltd.
Mumbai
06.2002 - 06.2005
- Preparing correspondence, reports, purchase orders, and schedules
- Managing data collection, report generation, and file maintenance
- Coordinating meetings, appointments, and office administration
Education
Bachelor of Arts (B.A.) -
Mumbai University
Higher Secondary Certificate (HSC) - undefined
Maharashtra Board
Secondary School Certificate (SSC) - undefined
Maharashtra Board
Skills
- Computer Proficiency
- Strategic planning
- Project coordination
- Customer relationship management
- Supplier relationship management
- Quality assurance
- KPI monitoring
- Administrative Support
- Customer Service
- Professional Liaison
- Deadline Management
- Reception & Front Desk Operations
- Supervision & Counseling
- Database Management
Languages
Fluent in English and Hindi (spoken and written).
Advanced (C1)
Personal Information
- Passport Number: V7422321
- Passport Place Of Issue: Kuwait
Custom
Available upon request.
Timeline
Commercial Officer IV
Kuwait Oil Company
05.2013 - 02.2025
Technical Assistant
Kuwait Oil Company
06.2010 - 12.2012
Material Clerk
Fluor Daniel Consultants
03.2007 - 07.2008
Executive Secretary
JAS Forwarding Worldwide Pvt. Ltd.
03.2006 - 02.2007
Customer Service (Ground Staff)
Cambata Aviation Pvt. Ltd.
06.2005 - 03.2006
Secretary to the Director
Harish Infotech Pvt. Ltd.
06.2002 - 06.2005
Higher Secondary Certificate (HSC) - undefined
Maharashtra Board
Secondary School Certificate (SSC) - undefined
Maharashtra Board
Bachelor of Arts (B.A.) -
Mumbai University
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