Vinayak Gaikwad
Mumbai,India
Summary
Result-driven and dynamic sales professional with extensive experience in the Kuwaiti market, including roles at STARBUCKS, Behbehani Automall across sales, customer service, and inventory control. Proven expertise in B2B and B2C relationship management, with strong communication skills in English and Arabic. A dedicated specialist in relationship building and customer retention, offering deep local market insights and a valid Kuwaiti driving license.
Overview
29
29
years of professional experience
1991
1991
years of post-secondary education
1
1
Certification
Work history
Sales Executive and Operations coordinator
SOLEA TABLEWARE { ZARINA }
Kuwait
02.2020 - 02.2026
- Supported management with end-to-end sales and customer experience for a high-end concept store featuring exclusive international decorative brands.
- Coordinated inventory levels and delivery schedules to ensure 100% product availability for VIP clients.
- Achieved sales targets through effective upselling techniques and collaborated effectively with team members to reach collective goals.
- Collaborated on visual merchandising plans, leading to an aesthetically pleasing store layout.
- Performed cash handling duties efficiently, ensuring accuracy at all times, and Increased customer satisfaction by providing excellent product knowledge and advice.
Sales Coordinator
Dhay Al Ain Concept Store
Shuwaikh
01.2019 - 01.2020
- Leveraged social media communication apps to manage remote sales and follow up on customer inquiries, maintaining a 90%+ response rate.
- Streamlined daily reporting processes and improved inventory tracking for better resource management.
- Achieved timely deliveries by coordinating shipping activities such as receiving shipments and deliveries to the customers and ensuring follow-up on all orders.
Site Coordinator (New construction)
INDIGOZONE Co.Ltd,(Seoul, Korea)
Amghara Industrial Area, Korea
11.2015 - 11.2018
- Facilitated coordination with subcontractors and local support.
- Compiled daily reports and updates for the project manager.
- Assisted in language translation tasks for effective communication.
Counter Sales Representative
Behbehani Automall Co.
, Kuwait
02.2006 - 12.2014
- Spearheaded business development efforts within the Kuwaiti oilfield and commercial sectors, securing high-value corporate lease contracts through outdoor sales.
- Managed the end-to-end sales lifecycle, from lead generation and vehicle demonstrations to traffic fine payment and follow-up with rental payment collection.
- Utilized the KERRIDGE system for precise data management, ensuring all corporate accounts and vehicle records were meticulously maintained.
Trainee Assistant Manager - STARBUCKS
M. H. Alshaya. Co.
07.2001 - 01.2006
- Directed daily floor operations in a fast-paced retail environment, ensuring strict adherence to global brand standards and service excellence.
- Consistently exceeded sales targets through strategic up-selling and by fostering a culture of "Enthusiastic Customer Satisfaction" among the team.
- Managed inventory, food cost reporting, and waste control using MICROS FIDELIO , optimizing store profitability.
- Assisted with retail management training. Handled customer complaints effectively.
- Supported staffing performance through weekly scheduling.
- Maintained internal and external cash control. Ensured adherence to standard operating procedures.
- Conducted technical troubleshooting and equipment maintenance. Coached new staff to enhance their skills.
- Adapted to flexible work locations and hours.
Warehouse In charge & Inventory Controller
Jamal Naif Al Dabboos Est
Shuwaikh
10.2000 - 06.2001
- Assisted in maintaining store operations by dispatching and sending deliveries.
- Supported receipt and verification of goods from suppliers and exporters.
- Helped prepare sales reports and manage pricing strategies.
- Promoted sales initiatives while controlling waste and damaged materials.
Sales Executive & Store In charge
Bait al Mamour Trading co.
10.1999 - 09.2000
- Managed sales operations and maintained store and showroom environments.
Assisted in receiving and supplying local purchase items for internal company projects.
Compiled sales reports and controlled merchandise pricing and inventory.
Supported company maintenance projects.
Warehouse In charge & Inventory Controller
Jamal Naif Al Dabboos Est
Shuwaikh
05.1997 - 09.1999
- Managed sales operations and maintained store and showroom environments. Assisted in receiving and supplying local purchase items for internal company projects. Compiled sales reports and controlled merchandise pricing and inventory. Supported company maintenance projects.
Education
Diploma - Management for Health and Social Care
U.K
Higher Secondary School -
Mumbai
IndiaSkills
Technical skills
- Inventory & Stock Control
- MS Office Tools
- Digital Follow-up
- POS & Retail Systems
Core Sales Expertise
- Relationship & Luxury Selling
- Consultative Up-selling
- Conflict Resolution
- Sales closing
- Sales targets management
Certification
- Training Course of “LOGISTIC MANAGEMENT” through “LAMONADE” organized by Indians in Kuwait in the year 2020
Personal Details
English
Fluent
Arabic
Fluent
Hindi
Native
Marathi
Native
Other Details
Available on request
Personal Details
Photography, Videography, Coaching, Music
References
References available upon request.
Timeline
Sales Executive and Operations coordinator
SOLEA TABLEWARE { ZARINA }
02.2020 - 02.2026
Sales Coordinator
Dhay Al Ain Concept Store
01.2019 - 01.2020
Site Coordinator (New construction)
INDIGOZONE Co.Ltd,(Seoul, Korea)
11.2015 - 11.2018
Counter Sales Representative
Behbehani Automall Co.
02.2006 - 12.2014
Trainee Assistant Manager - STARBUCKS
M. H. Alshaya. Co.
07.2001 - 01.2006
Warehouse In charge & Inventory Controller
Jamal Naif Al Dabboos Est
10.2000 - 06.2001
Sales Executive & Store In charge
Bait al Mamour Trading co.
10.1999 - 09.2000
Warehouse In charge & Inventory Controller
Jamal Naif Al Dabboos Est
05.1997 - 09.1999
Diploma - Management for Health and Social Care
U.K
Higher Secondary School -
Mumbai