VIPINDAS PV
Dubai,KU
Summary
Resourceful Sales Assistant known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, inventory control, and point-of-sale systems. Excel in communication, teamwork, and adaptability, enabling successful interactions with customers and team members to achieve sales targets.
Overview
17
17
years of professional experience
Work History
Sales Assistant
Windmill Cellar
Abu Dhabi
01.2023 - Current
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Used point-of-sale systems to track inventory levels and properly restock shelves.
- Managed cash register transactions accurately and efficiently.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Ensured compliance with company policies and procedures at all times.
- Greeted customers and provided assistance with product selection.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
- Informed customers about current promotions and discounts.
- Assisted in creating displays to promote products.
- Assisted customers in locating products, providing detailed information and recommendations.
- Computed purchases and received and processed cash or credit payment.
- Recommended, selected and located merchandise based on customer desires.
RESTAURANT MANAGER
Horizon Karon Beach Resort and Spa
Phuket
09.2015 - 12.2020
- Pre-opening experience
- Setting and achieving sales and profit targets
- Taking cost saving measures
- Training and monitoring staff issues and concerns
- Planning work schedules for individuals and teams
- Deals with customer complaints and comments
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Supervising maintenance, supplies, renovations and furnishings
- Paying attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectation.
ASSISTANT RESTAURANT MANAGER
Horizon Karon Beach Resort and Spa
Phuket
08.2013 - 08.2015
- Pre-opening experience
- Setting and achieving sales and profit targets
- Taking cost saving measures
- Training and monitoring staff issues and concerns
- Planning work schedules for individuals and teams
- Deals with customer complaints and comments
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Supervising maintenance, supplies, renovations and furnishings
- Paying attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectation.
ROOM DINING CAPTIAN
Park Regis Kris Kin Hotel Dubai
Dubai
11.2010 - 08.2013
- Provide the highest quality of food and service
- Operate within the budget and identify new ways to improve the development of the Sales
- Handle and resolve service issues in a professional manner
- Support training and development to enhance performance.
ROOM DINING TEAM LEADER
Grand Millennium Dubai
Dubai
12.2008 - 11.2010
- Paying attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guest's needs and expectations
- Keep guests history records updated and informs guest of present and future activities.
WAITER
LEELA KEMPANSKI
08.2007 - 09.2008
- Handling food by using HACCP food handling process
- Enjoying sharing knowledge and encourage develop of others to achieve specific.
Education
Diploma in Hotel Management -
Kannur, India01.2007
HIGHEST SECONDARY CERTIFICATE -
Kerala, India01.2005
Basic Food Hygiene -
Dubai Health AuthoritySkills
- Positive Thinking
- Attentive to details
- Takes ownership
- Offers Superior Customer Service
- Flexible
- Adaptable
- Innovative
- Ability to listen and anticipate
Accomplishments
- Certified Trained the Trainer 2013 - Dubai, UAE
- Customer Relations/Personality Development - Park Regis Kris Kin Hotel, Dubai, UAE
Professionalcompetence
- Higher Secondary
- Diploma in Hotel Management
Personal Information
- Available: Immediately
- Place of Birth: Kannur, India
- Citizenship: India
- Date of Birth: 05/21/87
- Marital Status: Married
- Religion: Hindu
Additionalinformation - Passportdetails
K9677637, 03/16/23
Languages
- English
- Hindi
- Malayalam
References
- Park Regis Kris Kin Hotel Dubai, 11/2010, 08/2013, ROOM DINING CAPTIAN
- Grand Millennium Dubai, 12/2008, 11/2010, ROOM DINING TEAM LEADER
- LEELA KEMPANSKI, 08/2007, 09/2008, WAITER
Disclaimer
I hereby certify the above information is true and correct.
Timeline
Sales Assistant
Windmill Cellar
01.2023 - Current
RESTAURANT MANAGER
Horizon Karon Beach Resort and Spa
09.2015 - 12.2020
ASSISTANT RESTAURANT MANAGER
Horizon Karon Beach Resort and Spa
08.2013 - 08.2015
ROOM DINING CAPTIAN
Park Regis Kris Kin Hotel Dubai
11.2010 - 08.2013
ROOM DINING TEAM LEADER
Grand Millennium Dubai
12.2008 - 11.2010
WAITER
LEELA KEMPANSKI
08.2007 - 09.2008
Diploma in Hotel Management -
HIGHEST SECONDARY CERTIFICATE -
Basic Food Hygiene -
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