Vipin Nadh C.V
IT Professional
Kuwait
Summary
Proven Technical & Management Expertise in a Carrier Spanning of 20+ Years Objective: Goal oriented IT Professional with over 20+ years of experience in implementing IT products and procedures to ensure compliance with company policies. Focused and driven, with an earnest determination to troubleshoot complex problems thoroughly and efficiently; Flexible team player with excellent interpersonal and communication skills; Committed work ethic with key focus on the mastering and incorporation of current and economically feasible innovations in technology and in computer science field. Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Tier One/Tier Two Help Desk support role or Network Support. Work well independently, or in a group setting providing all facets of computer support Such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. IT Strategic Planning / Business Solutions / Team Leadership / Budgeting / Project Management / Capital Expenditure Planning / Contract Negotiations / Vendor Relations
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work History
IT Specialist
SNC Lavalin UK Limited
06.2019 - Current
- A highly motivated leader in IT services, with teamwork experience and exceptional business acumen offering key experiences in diverse range of technologies within multiple industry settings
- Provide technical support for 400+ users and ensure proper maintenance of workstations, printers, and peripherals
- Manage the installation of software and hardware, system fixes, updates, and enhancements
- Install and configure in house applications and software/hardware enhancements
- Ensured network, system, and data availability and integrity through preventative maintenance and upgrades
- Serves as a technical analyst and primary customer liaison with responsibility for resolving difficult problems
- Implemented company policies, technical procedures, and standards for preserving the integrity and security of data, reports, and access
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
- Assists in planning and coordinating new systems design, acquisition, testing, installation, and support
- Responsible for installation and configuration of Azure Services, translate business requirements in to technical, Manage Azure subscriptions, resource groups, role-based access control, implement and manage storage, Import and export data to Azure, Implement Azure backup
- Deploy and manage VM’s, Setup VM Backus
- Provide technical support in Microsoft 365 and office 365 including Teams, SharePoint, OneDrive and Exchange Online.
- Configured hardware, devices and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Performed server backups and changed and replaced backup tapes daily.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Explained security measures in simple terminology to help users understand malware and phishing threats.
Information System In Charge
Daelim Industrial Company
09.2007 - 05.2019
- A multi-skilled with good all-around supervisory and technical expertise. Very capable with a proven ability to ensure the smooth running of systems and to provide IT services that will improve the efficiency and performance of the company
- Extensive practical knowledge of complex systems builds and hardware installation, network support, technical support and computer repairs
- Assume overall financial accountability for the IT department including developing and managing, Resolved problems, improved operations and provided exceptional service.
- Learned new skills and applied to daily tasks to improve efficiency and productivity. Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Managed team of employees, overseeing hiring, training and professional growth of employees. Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Improved operations through consistent hard work and dedication.
- Oversee a staff of 3 consisting of a help desk analyst, an operations analyst, and a network administrator in supporting 1000+ employees across different locations in various projects
- Responsible for the day today IT requirements of the company such as user management, trouble shooting, help and advice. Maintaining desktop applications, local area networks, IT security and telecommunications
- Selected Accomplishment
- LAN and WAN
- Specified and upgraded all computer equipment from desktop to back-end servers for all locations
- Designed and implemented a WAN infrastructure using WAP and Cisco equipment integrating legacy windows systems with the new infrastructure
- Integrated 2003 servers into the network
- Implemented a V-SAT solution via the Internet to enable a secure connection between a remote location and corporate headquarters
- Involved in day-to-day operation of TCP/IP network in addition to effort to migrate to an all-IP network
- Training and Support
- Formed and staffed a centralized help desk for coordination of support services throughout the organization to increase the efficiency and effectiveness of support services
- Created and manage standard desktop images for employees based on job function reducing the time required to install appropriate software on a new PC by copying the appropriate image to a new computer’s hard drive instead of loading individual software applications.
Senior Network Administrator
SK Engineering & Construction Kuwait
06.2005 - 06.2007
- Reporting to the Manager of IT Department, managing a staff of 5 in supporting to both corporate headquarters and a Site office 24/7
- Designed and implemented a help desk to serve the needs of 800 employees
- Handled second-level support of LAN, WAN, installation of PBX and telephonic issues for the company
- Performed daily Windows administrative tasks including adding and deleting users, setting up shared areas, controlling data access, and managing print queues
- Trained users and administered e-mail for the entire company
- Established and maintained productivity training of end users and supported all shrink-wrapped software applications including In house Software.
Senior Software Programmer
Capital Info-Tech Pvt. Ltd
06.2000 - 02.2004
- Worked on Web Based Applications and Client/Server technology using Visual InterDev 6
- VB 6.0, ASP, MS SQL Server 7.0 and IIS 4.1
- My role was Coding and Testing of Members Details Maintenance, Loan Details Maintains and Generating Reports for these modules
- CAP CREDIT, Careerline Integrated Information System (CIIS), CAP SKOOL, hirel-ckt.com
Programmer
Alpine Computer Solutions Pvt. Ltd, VIPIN NADH C.V
Hyderabad
08.1999 - 05.2000
- Worked on Application Development using
Education
M.C.A (Master in Computer Application) - Computer Science
A.V Institute of Technology
University Of Madras 09.1996 - 10.1999
B.Sc (Bachelor of Science) - Mathematics
St.Thomas College
Bhilai, India M.P 08.1993 - 07.1996
Skills
TECHNICAL SKILLSundefined
Timeline
IT Specialist
SNC Lavalin UK Limited
06.2019 - Current
Information System In Charge
Daelim Industrial Company
09.2007 - 05.2019
Senior Network Administrator
SK Engineering & Construction Kuwait
06.2005 - 06.2007
Senior Software Programmer
Capital Info-Tech Pvt. Ltd
06.2000 - 02.2004
Programmer
Alpine Computer Solutions Pvt. Ltd, VIPIN NADH C.V
08.1999 - 05.2000
M.C.A (Master in Computer Application) - Computer Science
A.V Institute of Technology
09.1996 - 10.1999
B.Sc (Bachelor of Science) - Mathematics
St.Thomas College
08.1993 - 07.1996
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