Omega Software for POS system
Vishal Wahane
Assistant Restaurant Manager
Bneid Al Gar
Summary
Well-trained Assistant Restaurant Manager promoting 10 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Assistant Restaurant Manager
Le Royal Hotel Group
Kuwait City
02.2013 - Current
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as breakfast and dinner hour.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Designed and implemented strategies to reduce costs and waste.
- Managed team of up to 20 restaurant staff, maintaining exceptional customer service and quality standards.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Worked closely with restaurant manager to develop and implement sales initiatives for increasing volume of business.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
Education
MBA - Hotel Management And Catering Science
Alagppa University
India 06.2010 - 04.2012
Post Graduate Diploma In Hospitality Administration - Marketing And Human Resource Management
Merit Swiss Asian School Of Hotel Management.
India (Ooty, Tamilnadu) 05.2010 - 04.2012
Bachelor of Science - Hotel Management Catering Travel And Tourism
Punjab Technical University
Jalandhar, India 05.2006 - 03.2010
Skills
Time Management
Food and beverage knowledge
Opening and closing procedures
Scheduling
Interpersonal Communication
Workflow planning
Kitchen staff coordination
Safe food handling
Cost controls
Decision-Making
Flexible and Adaptable
Training and Development
Organization and Time Management
Software
Mena-me Software for Employee Details
Oracle Software For Internal Ordering System
Certification
Bar And Beverage Management
Accomplishments
Achieved Employee Of Month April 2017 in recognition of Outstanding Performance.
Interests
Photography, Badminton, Cricket
Hobbies Cooking, Music
- I love to cook different kinds of dishes and rice with my own style with mothers recipe.
- Listening music is a medicine of refreshing my mind and releasing work and personal pressure.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Restaurant Manager
Le Royal Hotel Group
02.2013 - Current
MBA - Hotel Management And Catering Science
Alagppa University
06.2010 - 04.2012
Post Graduate Diploma In Hospitality Administration - Marketing And Human Resource Management
Merit Swiss Asian School Of Hotel Management.
05.2010 - 04.2012
Bachelor of Science - Hotel Management Catering Travel And Tourism
Punjab Technical University
05.2006 - 03.2010