VISHNU SASEENDRAN
Kochi,India
Summary
Accomplished professional with expertise in Excel data analysis, AML compliance knowledge, and business growth strategies. Demonstrated proficiency in business intelligence, customer relationship management, and market analysis. Skilled in Power BI data analysis, with a strong focus on leveraging data to drive strategic decisions and enhance business performance. Committed to utilizing analytical skills to support organizational goals and foster sustainable growth.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Branch manager
Al Mulla international exchange co
Kuwait City, Kuwait
08.2019 - 12.2024
- Aligned customer expectations with organizational goals, increasing revenue by 35%
- Coordinated multi-departmental documentation to manage HVC transactions efficiently
- Analyzed customer feedback, identified improvement areas, implemented actions, and boosted satisfaction by 40%
- Developed Excel dashboards to track performance and enhance decision-making efficiency by 30%
- Collaborated with cross-functional teams (marketing, operations) to drive customer acquisition, resulting in 30% increase in foot traffic and 35% growth in revenue
- Spearheaded branch marketing strategies, achieving 30% customer acquisition increase and 35% branch awareness growth
- Crafted effective sales pitches and scheduled 15 meetings per month with HVC clients, achieving conversion rate of 75% through strategic follow-ups
- Analyzed market trends and developed outsourcing strategies, boosting customer footfalls by 20%
- Boosted digital platform usage by 55% after successful migration of 42% of transactions
Supervisor
Mark bazaar
Kochi, India
07.2015 - 02.2017
- Managed financial accounts and evaluated store performance
- Developed cost-saving strategies to enhance profitability
- Managed store inventories and stock based on changing market trends
- Trained team members in customer purchase support
- Strengthened customer interactions, oversaw store sales
Education
POST GRADUATE DIPLOMA IN MANAGEMENT - Retail Management, Finance
S.P.Mandali's – Prin. L N Welingkar Institute
Mumbai 07.2017 - 04.2019
Bachelor of technology - Electronics and communications
SCMS School of Engineering and Technology
01.2011 - 01.2015
Skills
- Excel Data Analysis
- AML compliance knowledge
- Business Growth Strategies
- Business Intelligence
- Customer Relationship Management
- Market Analysis
- Power BI Data Analysis
Accomplishments
- Revenue Maximization Strategy, Maximized revenue by 35% through strategic customer alignment.
- Customer Satisfaction Enhancement, Achieved 40% improvement in customer satisfaction using feedback loops.
- Dashboard Implementation Success, Increased decision efficiency by 30% with Excel dashboards.
- Digital Engagement Increase, Grew digital engagement by 55% via transaction migration.
Certification
Advanced Excel 2018
Business Analyst 2024
Power BI 2024
AML Certification
Languages
English
Hindi
Malayalam
Timeline
Branch manager
Al Mulla international exchange co
08.2019 - 12.2024
POST GRADUATE DIPLOMA IN MANAGEMENT - Retail Management, Finance
S.P.Mandali's – Prin. L N Welingkar Institute
07.2017 - 04.2019
Supervisor
Mark bazaar
07.2015 - 02.2017
Bachelor of technology - Electronics and communications
SCMS School of Engineering and Technology
01.2011 - 01.2015
Advanced Excel 2018
Business Analyst 2024
Power BI 2024
AML Certification
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