Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Languages
Personal Information
SKILLS
Timeline
Generic
VISHU MURALEEDHARAN NAIR

VISHU MURALEEDHARAN NAIR

Farwaniya,Kuwait

Summary

Accomplished HR professional with over 12 years of experience in Kuwait with a strong focus on employee relations and recruitment, demonstrating exceptional interpersonal and leadership skills. Proficient in payroll administration, performance management, and the development of HR policies, ensuring efficient time management and effective problem-solving. Adept at conducting trainings and on-the-job training sessions, with a solid command of the Microsoft Office Suite to support administrative functions. Committed to fostering a productive work environment through strategic decision-making and organizational skills.

Overview

17
17
years of professional experience
1
1
Certification

Work history

HR officer

NHE Group
Hawally, Kuwait
07.2021 - 05.2025
  • Conducting interviews and shortlisting of the candidates for sales related positions.
  • Recruited, hired and trained new employees to optimise profitability.
  • Assisting in developing HR programs aligned with company goals and regulatory requirements.
  • Managing employee onboarding and offboarding processes, enhancing the new hire experience.
  • Supporting visa related operations by verifying work permits and maintaining records.
  • Maintaining payroll works accurate company records of the employees and the managing the salary, allowances and the bonus calculations.
  • Facilitating employee training sessions, including orientation and compliance training.
  • Resolving employee inquiries related to HR policies and procedures, ensuring accurate and timely responses.
  • Organised training courses for staff development and skill enhancement.
  • Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
  • Performed exit interviews, gaining useful insights to improve employee retention rates.

Passenger Service Supervisor

National Aviation Services
Kuwait Airport
05.2014 - 06.2021
  • Managing a team of staff for the flight operations in areas like checkin counters and boarding gates.
  • Enhanced team efficiency by coordinating shift schedules and task allocation.
  • Resolving issues and conflicts related to passengers and the flight operations for the smooth functioning of the work.
  • Proficiently handled various check in softwares for all major airlines like British Airways, Etihad, Qatar Airways etc.
  • Attended various training programs and audits to gain more knowledge and practical experiences in handling procedures and employee relations.
  • Promoted safe work environment by adhering to strict security and safety regulations.
  • Maintained high standards of customer service by delivering a professional, courteous approach to all passengers.

Business Development Officer

Fahad General Trading Co.
Kuwait City
01.2013 - 04.2014
  • Maintained relationship with clients and identifying new business opportunities for the growth of the company.
  • Proficiently managed to make sales quotations in construction works by calculating the profits and the market values.

Airline Helpdesk Engineer

Kempegowda International Airport
Bangalore, India
09.2010 - 07.2011
  • Received and shortlisted the resumes by checking the relevant experience and the qualifications needed for the vacancies.
  • Co-ordinated with various airlines to help in the recruitment processes.
  • Managed the visitors and maintained the records for all the airline offices.
  • Assisted the passengers with the contact details of the airlines on calls and emails.

Guest Relation Officer

Oakwood Premier Prestige
Bangalore, India
08.2008 - 03.2009
  • Handled reservations of customers and visitors management to the rooms.
  • Successfully managed to solve customer complaints and concerns with the timely action and professionalism.
  • Participated in discussions with the managers to find out ways to improve customer satisfaction.
  • Provided all relevant informations about the property and the rates to the customers directly and via emails.
  • Managed to be the main point of contact for the customers from the start till they return.

Education

Masters - Counselling Psychology

Galgotias University
01.2025 -

Bachelor of Business Administration -

Himalayan University
03.2016 - 03.2019

Diploma - Aviation and Hospitality Management

Air Hostess Academy
01.2008 - 01.2009

Skills

  • Employee Relations
  • Time Management efficiency
  • Payroll administration capacity
  • Effective problem-solving skills
  • Excellent interpersonal skills
  • Employee recruitment
  • HR Policies
  • Performance Management
  • Organizational Skills
  • Decision Making
  • Leadership Skills
  • Trainings and OJT
  • Microsoft Office Suite
  • Administration

Certification

  • Diploma in Positive Psychiatry, Certification in Positive Psychiatry from the University of Sydney through Coursera.
  • Diploma in Counselling Psychology, Course on the psychology of Human behaviours to implement in work places from the Counsel India.
  • Diploma in Modern Applied Psychology, Course on psychology from The Counsel India about the human behaviours as per the current era to implement in organisations.

Accomplishments

  • Certificate for Excellence in Work, Awarded by British Airways for providing the highest satisfactory customer support to passengers., 3
  • Golden Ticket by British Airways, Certificate for the recognition of the excellent customer service to the premium passengers., 3
  • Certificates of Appreciation, Multiple appreciation letters from NAS for the time management and support in work.

Languages

English
Fluent
Arabic
Upper intermediate
Hindi
Fluent
Malayalam
Fluent
Tamil
Fluent
Kannada
Intermediate

Personal Information

  • Visa: Article 18 (transferable)
  • Passport Number: V9388689
  • Date of birth: 04/16/89
  • Nationality: Indian

SKILLS

  • Open to New Challenges
  • Communication
  • Adaptability and Leadership
  • Volunteering
  • Dance and Music
  • Reading and Writing

Timeline

Masters - Counselling Psychology

Galgotias University
01.2025 -

HR officer

NHE Group
07.2021 - 05.2025

Bachelor of Business Administration -

Himalayan University
03.2016 - 03.2019

Passenger Service Supervisor

National Aviation Services
05.2014 - 06.2021

Business Development Officer

Fahad General Trading Co.
01.2013 - 04.2014

Airline Helpdesk Engineer

Kempegowda International Airport
09.2010 - 07.2011

Guest Relation Officer

Oakwood Premier Prestige
08.2008 - 03.2009

Diploma - Aviation and Hospitality Management

Air Hostess Academy
01.2008 - 01.2009
VISHU MURALEEDHARAN NAIR