NAJEH Hlel
sales associate
SALMIYA,Tunisia
Overview
7
7
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Sales Associate
International Optique
Hawally, KUWAIT
07.2019 - Current
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Worked flexible hours; night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Recommended specific frames, lenses and lens coatings to suit client needs.
- Prepared patients for eyesight examinations by noting family medical histories, discussing vision problems and concerns and verifying insurance provider coverage.
Sales Supervisor
Al Futtaim Group
AlRay, KUWAIT
08.2016 - 06.2019
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Oversaw project planning, schedule management and customer relations.
- Supported exchange of feedback and communication between management and associates.
- Assigned tasks, reviewed performance and devised improvement plans or corrections.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Sales Associate
Sacoor Brothers
Doha, Qatar
09.2014 - 07.2016
- Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
- Processed accurate credit, debit, check and cash sales transactions for more than 20 customer orders per day.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Warehouse Supervisor
Huber Zuhner
Sousse, Tunisia
03.2013 - 06.2014
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Supervised all warehouse operations, including shipping and receiving, distribution, and workplace safety.
- Supervised warehouse operations by managing 10 employees during 8 hour shifts.
Education
Bachelor of Science - IT Management And E-Commerce
Higher Institute Of Informatics And Multimedia
Sfax Tunisia 09.2007 - 07.2012
Associate of Science - IT Management And E-Commerce
Higher Institute Of Informatics And Multimedia
Sfax Tunisia 07.2009 - 07.2017
Skills
Multi-tasking strength
Technical issues analysis
Software diagnosis
Data recovery
Java, HTML, PHP, SQL, VBNET, C
MICROSOFT OFFICE
Organization
Computer proficiency
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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cinema
“I hereby declare that the facts given above are genuine to the best of my knowledge and belief.” “All the information mentioned above in the resume is correct to the best of my knowledge and belief.”
Timeline
Sales Associate
International Optique
07.2019 - Current
Sales Supervisor
Al Futtaim Group
08.2016 - 06.2019
Sales Associate
Sacoor Brothers
09.2014 - 07.2016
Warehouse Supervisor
Huber Zuhner
03.2013 - 06.2014
Associate of Science - IT Management And E-Commerce
Higher Institute Of Informatics And Multimedia
07.2009 - 07.2017
Bachelor of Science - IT Management And E-Commerce
Higher Institute Of Informatics And Multimedia
09.2007 - 07.2012