Waheed Atef Badran
IT Business Relationship Manager
Kuwait City,Kuwait
Summary
Seasoned IT Business Relationship Manager with over 18 years of extensive experience driving business transformation and delivering innovative technology solutions in the banking and technology sectors. Proven expertise in IT business relationship management, project portfolio oversight, and process re-engineering to align IT strategies with organizational goals. Adept at leading cross-functional teams, managing complex projects, and implementing cutting-edge solutions to enhance operational efficiency and customer satisfaction. Recognized for strategic thinking, analytical problem-solving, and a results-oriented approach to achieving business objectives. A trusted professional with a track record of success in implementing core systems and digital payment solutions, while fostering collaboration between IT and business stakeholders.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
IT Business Relationship Manager
WARBA Bank
03.2020 - Current
- Manage business relationships and align IT strategies with business goals
- Plan and oversee demands, initiatives, and project portfolios for business lines
- Re-engineer processes and workflows, recommending technology solutions
- Coordinate with EPMO to ensure adherence to project management standards
- Monitor and report project progress, ensuring timely delivery
- Key Projects: Cards, Digital Wallets, Tokenization, Payments, Treasury Projects
IT Business Analyst - Scrum Master
Advanced Technology Company (ATC)
06.2016 - 02.2020
- Led internal solutions development teams, managing KPIs and resource allocation
- Analyzed and designed solution functions, ensuring alignment with business needs
- Re-engineered workflows and recommended technology solutions for efficiency
- Key Projects: E-Tendering, Flow Management, Ticketing Applications, DMS, IMS
IT Project Manager
ZAK Solutions
04.2015 - 05.2016
- Defined project scopes, developed budgets, and monitored progress
- Liaised with business lines to translate requirements into actionable solutions
- Evaluated outsourced software products and presented system proposals
- Key Projects: E-Kuwait Financial Governance, KNET Gateway, Direct Purchase System
Senior IT Business Relationship Specialist
Arab Bank
06.2006 - 01.2015
- Gathered project data and translated business requirements into system requirements
- Re-engineered processes and workflows to enhance operational efficiency
- Prepared UAT environments, test cases, and monitored project progress
- Key Projects: MPM System, Core Banking Upgrades, Remittances STP, CIS Project
Education
B.Sc. - Computer Information Systems
Al Al-Bayt University
Jordan 01.2001 - 01.2005
Skills
Negotiation
Communication
Leadership
End-to-End SDLC Understanding
Jira
MS Project
Visio
Competitive analysis
Workload management
Stakeholder management
Teamwork
Self-reliance
Technology
Certification
Information Security
Personal Information
Hobbies: Sports, Arts & Design
Timeline
IT Business Relationship Manager
WARBA Bank
03.2020 - Current
IT Business Analyst - Scrum Master
Advanced Technology Company (ATC)
06.2016 - 02.2020
IT Project Manager
ZAK Solutions
04.2015 - 05.2016
Senior IT Business Relationship Specialist
Arab Bank
06.2006 - 01.2015
B.Sc. - Computer Information Systems
Al Al-Bayt University
01.2001 - 01.2005
Similar Profiles
Mahmoud SolimanMahmoud Soliman
Customer Support Specialist at Warba BankCustomer Support Specialist at Warba Bank
Ahmed EwisAhmed Ewis
Data Scientist at Warba BankData Scientist at Warba Bank
ABDULAZIZ ALALIABDULAZIZ ALALI
Customer Relationship Officer at Commercial Bank of KuwaitCustomer Relationship Officer at Commercial Bank of Kuwait