Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Wassim Dandachly

Kuwait City,KU

Summary

Dynamic Senior Operations Manager with a proven track record at Tariq AlGhanim Limited, excelling in process improvement and team building. Spearheaded operational strategies that enhanced efficiency and reduced costs, while fostering collaboration across departments. Expert in supply chain management and contract negotiation, driving significant improvements in workflow and productivity.

Overview

16
16
years of professional experience

Work History

Senior Operations Manager

Tariq AlGhanim Limited
Industrial Ardiya, Kuwait
04.2021 - Current
  • Managed daily operations to ensure efficient workflow and productivity.
  • Oversaw inventory management and supply chain processes for timely deliveries.
  • Developed training programs to enhance team performance and skills.
  • Implemented process improvements to optimize operational efficiency and reduce waste.
  • Coordinated cross-functional teams to streamline communication and collaboration efforts.
  • Analyzed operational data to identify trends and inform decision-making strategies.
  • Maintained compliance with safety regulations and company policies across all operations.
  • Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
  • Ensured compliance with safety regulations and company policies and procedures.
  • Managed personnel including recruitment, training, scheduling, performance reviews and disciplinary actions.
  • Provided guidance, support, and mentorship to junior team members.
  • Negotiated contracts with vendors for materials or services needed by the organization.
  • Motivated team members and devised strategies to improve workflow.
  • Developed and implemented operational strategies to improve efficiency and reduce costs.
  • Organized regular meetings with department heads to review ongoing projects and discuss new initiatives.

Operations Manager

Reliance Worldwide Catering Company
Sabhan, Kuwait
11.2014 - 05.2021
  • Implemented campaigns and promotions to help with developing goods and services.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Tracked and replenished inventory to maintain par levels.
  • Negotiated contracts with vendors and service providers, securing favorable terms.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Formed and sustained strategic relationships with clients.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Assistant Operations Manager

Karam Catering Services
Industrial Ardiya, Kuwait
08.2009 - 11.2014
  • Conducted regular meetings with staff members to discuss performance issues or concerns.
  • Identified areas for process improvement and developed strategies to enhance efficiency.
  • Assessed sales reports, activity reports and financial statements to measure productivity and goal realization.
  • Created detailed reports on project progress and performance metrics.
  • Recruited qualified candidates to bolster department operations and increase productivity.
  • Led daily meetings with staff members to identify areas of focus, cover policy changes and facilitate positive communication.
  • Analyzed current trends in industry practices to develop new strategies for success.
  • Developed, implemented, and updated departmental policies and procedures to meet business objectives and goals.
  • Oversaw the development of budgets for projects as well as overall departmental spending.
  • Ensured compliance with safety regulations and industry standards.
  • Delegated work to staff, setting priorities and goals.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Structured HR consulting services to support clients during organizational developments and changes.

Education

Associate of Arts - Hotel Management

Dekwaneh Technical Institute
Beirut - Lebanon
06-2005

Skills

  • Process improvement
  • Supply chain management
  • Operational strategy
  • Inventory control
  • Contract negotiation
  • Budget planning
  • Quality assurance
  • Team building
  • Workforce planning
  • Cost reduction
  • KPI tracking
  • Teamwork

Languages

Arabic
First Language
English
Advanced (C1)
C1
French
Intermediate (B1)
B1

Timeline

Senior Operations Manager

Tariq AlGhanim Limited
04.2021 - Current

Operations Manager

Reliance Worldwide Catering Company
11.2014 - 05.2021

Assistant Operations Manager

Karam Catering Services
08.2009 - 11.2014

Associate of Arts - Hotel Management

Dekwaneh Technical Institute

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Wassim Dandachly