A meticulous and systematic professional with an active DOD secret clearance, dedicated to surpassing expectations. Possesses the capability to assess data, formulate strategies, and deliver effective solutions.
Overview
21
21
years of professional experience
Work History
Logistics Information Systems Operator 2
Amentum
Camp Arifjan
05.2023 - Current
Provides customer support for all GCSS-A-related activities, in accordance with the guidelines outlined in the GCSS-A End User Manual.
Processes and updates data received from source materials in compliance with internal quality assurance standards.
Performs documentation tasks, manages records, generates GCSS-A reports, and reconciles records.
Perform modifications in accordance with FEDLOG codes and categories of supplies.
Offers hands-on help and organizational support to various operational and support teams.
Conducts analysis, offers technical support, and researches the availability and delivery of repair parts as needed.
Engages in and performs both planned and unplanned inventory assessments and evaluations of containers and sensitive materials.
Management of keys for the property and equipment, ensuring accountability and control over their usage.
Senior Logistician
Amentum PSS-T
Camp Arifjan
02.2021 - 05.2023
Manage logistical functions, such as procurement and inventory management.
Inspect and select materials for quality, and cost control.
Assistance with program management and logistics, covering everything from planning and coordination to providing advice on logistics elements, like ILS planning.
Handling and shipping of dangerous goods by air and ground transportation.
Accountable for monitoring container management and conducting the monthly inventory of containers.
Oversees cargo transportation and is responsible for coordination, preparation, equipment safety, and accountability.
Enhancing the inventory of sensitive items to comply with regulatory standards.
Shift Supervisor
Triple Canopy
Camp Arifjan
01.2011 - 02.2021
Completed fast and cost-effective repairs and installations using excellent knowledge at Staging Lot Operational Terminal (SLOT) yard of system and equipment.
Managed logistics functions by applying stock-control policies and procedures to receive, inspect, store and safeguard inventories, supplies, and equipment at SLOT yard.
Supervised inventory audits and developed reports detailing findings of other countries shipments by verifying DD 1348's and DD 1750's.
Tracked and improved paperwork checks for convoys by establishing specific training for Force Protection Officers (FPO).
Met timetables by quickly resolving transportation, logistics and customer issues.
Inspected, Operated and performed diagnostic on MVACIS.
Combat engineer
U.S. Army
South Korea/Iraq
02.2004 - 03.2008
Reduced budget overages by addressing claims for lost or damaged products.
Supported shipping department operations and inventory control.
Maintained updated shipment status, tracking of explosive ordnance while in transit.
Set appointments for receiving or delivery and followed-up with destination equipment to confirm receipt.
Performed security missions to include convoy operations, road construction protection and manning security checkpoints, transporting cargo.
Performed diagnostics, repairs and tune-ups on varies heavy equipment and track vehicles such as M113, BFV, HMMWV.
<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD