Business Development |Projects Management I Digital Marketing |Ecommerce
Specialist |Business Process & RPA
Experienced Business Development and Projects Director with 20 years of success in driving growth and
promoting organizational products and services. Expertise in delivering ERP systems, POS, websites, e-commerce
platforms, mobile application development and digital marketing services. Hands-on experience in WordPress
and no-code platforms development. Strong understanding of business process development and Robotic
Process Automation (RPA). Seeking a vacancy to leverage my extensive expertise in achieving organizational
goals and driving innovation.
Overview
22
22
years of professional experience
Work History
Projects Director and Marketing
Manager
Quality Makers
11.2019 - Current
In charge of Business Development, Roles and Responsibilities:
Business Development management:
o Identifying growth opportunities, building strategic plans, driving
business expansion and relationships with existing customers and to
reach new clients and build relationships with potential customers
to achieve business targets
O Preparing proposals offering services of Digital Products such as
websites, ecommerce websites, mobile application development
Digital Marketing & SEO
In addition to advertising solutions Billboard
Advertising, Bus Advertising, Petrol Station Advertising, TV
commercials in co-ops, supermarkets, Cinemas
O Make sure to close the deals with clients and lead contracting
phase.
Senior Sales & Project Coordinator
Sismatix Systems
06.2018 - 11.2019
Initiation of new sales and marketing plans for product rollouts,
including developing sales, distribution and media strategy
Coordinated presentations for customers
Building strong relationships with internal and external stakeholders
and key clients and partners
Make sure to close the deals to sign the proposals
Supervising multiple projects from project start through delivery
Requirements gathering through interactions, meetings to build Scope
of Work (SOW) for the proposals
Tracking all hours and expenses to keep project on task and within
budgetary parameters
Reporting on sales performance to senior management and
stakeholders.
Sales and Projects Director
Al –Awael Al
12.2012 - 06.2018
Preparing Sales Strategy to improve Sales across all divisions (POS
systems, ERP solutions, digital marketing, websites development,
mobile application development) to drive revenue growth
Leading and managing a team of sales professionals to achieve
revenue and growth targets for a company's services
Digital Marketing through Social Media accounts
Collecting information about the market and customers
Supervising the proposal preparation
Negotiating and closing high-value deals with clients
Innovate new processes to improve business using market tracking and
data analysis
Assign projects managers and allocating resources
Managing the
cost sheet for the signed proposals
Communicating with the client during project scoping, deliverable
and main stakeholders
Following up the development of project plan and project plan
execution to ensure delivery on time and budget according to project
scope, defined deliverable millstones deadlines and payments claims
to avoid any potential penalties
Closely collaborated with project team to identify problems and
prepare effective action plan for corrective actions.
Account Manager
Yousef Alroumi
02.2009 - 12.2012
Sales Account manager for point-of-sale systems, accounting for the
institutions and companies, point of sale equipment's for the institutions
and companies, Kaspersky protection system
Recording sales and order information and send copies to the sales
office, review
Working to achieve high sales performance to meet or exceed targets
Maintaining and developing relationships with existing customers
Leadership
Decision Making
Persuasion & Negotiation
Problem Solver
Social communication
Networking
Presentation Skills
Building Customer
Relationship
Value-based Selling
Languages
English
Very Good
Arabic
Native
Marketing throw phone or direct visits
Negotiating proposal prices to decrease overall costs.
Sales Coordinator/ ISO Admin
ZAK Solutions for Computer Systems
05.2007 - 02.2009
Worked alongside Sales Team to enhance product and services
presentations
Receiving and transferring phone calls to the salesperson,
communicating with the customers, salesman, employees and other
individuals to explain information
Following up with customers after completed sales to assess
satisfaction and resolve any technical or service concerns
Using CRM to maintain detailed contact logs and account records
Receiving RFP from customers and sending to concerned salesman
Preparing Tenders and proposals
Computing total costs and profit requirements for customer sales to
provide accurate pricing
Working with sales managers to verify
pricing discounts
Reviewing and archiving document / recording information,
maintaining files, processing all paperwork, and performing day to
day administrative tasks.
Al –Awael Al-Watnia
01.2006 - 05.2007
Assistance
− Responsibilities:
Maintaining and developing relationships with existing customers via
meetings, telephone calls and emails
Visiting potential customers to prospect for new business, act as a
contact between a company and its existing and potential markets,
gather market and customer information, negotiate variations in
price, delivery and specifications with managers
Providing customers with quotations.
Human Resources Officer
Mustafa Gad pharmacies
Cairo
01.2003 - 12.2005
Responsible for performing variety of human resource support duties
Assisting in maintaining human resource database and all employee
records and files
Handling payroll processing and tracks and reports payroll
information
Reporting functions involving attendance statistics, termination, hire
and transfer data
Providing recommendations regarding development and
administration of human resource policies and programs
Assisting in informing new employees of human resource policies and
programs as needed.
Sales Officer
Biznas for e
Cairo
05.2002 - 12.2004
Maintaining and developing relationships with existing customers via
meetings, telephone calls and emails; visit potential customers to
prospect for new business
Expand the target clients in the market
Discuss special promotions
Reviewing sales performance, aim to meet or exceed targets and
gain a clear understanding of customer's businesses and
requirements.
Education
Project Management Professional (PMP)
Fundamentals of Digital Marketing
Google Ads Search Certification
Learn HTML, CSS, JQuery and Bootstrap -Building Web Sites
UiRPA UiPath Certified RPA Associate
Feasibility Studies for projects
Google Project Management - undefined
Helwan University
06
Accomplishments
Technical Skill
Project Management tools
o JIRA
o Asana
o Trello
o Slack
Zenkit
o Ms project
o Todo
Web Development
o WordPress
o HTML & CSS
o PHP
o JQuery & BootStrap
E-commerce Solutions
Development WordPress
Projects Director:
o Creating project plans and schedules, including milestones,
payments, and deliverables
O Provide direction and oversight for multiple projects
O Lead and mentor project coordinators
O Allocating and managing resources including team members
O Strong verbal and written communication skills to liaise with clients,
stakeholders, and team members
O Ensuring deliverables meet the required Quality standards and
client expectations
O Identifying potential project risks and developing mitigation
strategies
O Monitor project budgets and ensure financial objectives are met
O Developing a reporting process for project coordinators to ensure
consistent project status updates
O Ensure that project coordinators maintain regular communication
with clients and address any issues promptly
O The escalation primary point of contact for senior clients and
stakeholders
Digital Marketing Management:
o Branding: Planning the broad lines of advertising identity and
branding for clients’ business
O Marketing strategy and content:
Developing digital marketing strategies to increase brand
awareness and drive online traffic
Conducting market research to identify target audiences and
tailor marketing campaigns accordingly
Creating and managed content calendars, ensuring a
consistent and engaging online presence across various
platforms
O Social Media Campaigns: Creating and managing effective social
media campaigns on different platforms (Facebook, Instagram
TikTok, Snapchat) to engage audiences and increase brand
visibility
O SEO: Implementing SEO best practices to improve search engine
rankings and drive organic traffic
Implementing on-page and off-page SEO strategies, leading to
an increase in organic search traffic
Conducting keyword research and competitive analysis to
optimize content
WordPress and WooCommerce Development
o Development of WordPress websites, customizing themes, and
modifying CSS and PHP for tailored functionality
O installing, configuring, and customizing a wide types of WordPress
plugins to enhance website functionalities
O Building and managing WooCommerce stores, customizing
themes, and configuring settings for products
O Integrating various payment methods (Tap, Myfatoorah,..)
ensuring secure transactions, and troubleshooting issues
Magento, Odoo website
builder, Shopify)
SEO tools:
o Google Analytics
o Google Search
Console
o Yoast SEO
o Google PageSpeed
InsightsRyte
ERP & CRM Solutions:
o Odoo
o Zoho
o MS Dynamics
Business Process
Management (RPA)
Skills
Market Research
Business Development &
Innovation
Branding
Content Marketing
Digital Marketing
Ads Campaign Strategy
Project Management
Scope Management
Requirement Gathering
Project Scheduling
Cost Control
Budgeting
Stakeholder Management
Resource Assignment
Reporting & Data Analysis
Strategic Planning
Skills
Business Planning
Staff Management
Team Leadership
Sales and Marketing
Project Management
Vendor Relations
Customer Relationship Management
Marketing and Advertising
Website Creation
Business Development
Marketing Campaign Development
Google AdWords
SEO Optimization
Public and Media Relations
Strategic Planning
Work Preference
Work Type
Full TimePart TimeContract Work
Work Location
On-SiteRemoteHybrid
Important To Me
Work from home optionFlexible work hoursPersonal development programsTeam Building / Company Retreats
Timeline
Projects Director and Marketing
Manager
Quality Makers
11.2019 - Current
Senior Sales & Project Coordinator
Sismatix Systems
06.2018 - 11.2019
Sales and Projects Director
Al –Awael Al
12.2012 - 06.2018
Account Manager
Yousef Alroumi
02.2009 - 12.2012
Sales Coordinator/ ISO Admin
ZAK Solutions for Computer Systems
05.2007 - 02.2009
Al –Awael Al-Watnia
01.2006 - 05.2007
Human Resources Officer
Mustafa Gad pharmacies
01.2003 - 12.2005
Sales Officer
Biznas for e
05.2002 - 12.2004
Project Management Professional (PMP)
Fundamentals of Digital Marketing
Google Ads Search Certification
Learn HTML, CSS, JQuery and Bootstrap -Building Web Sites
UiRPA UiPath Certified RPA Associate
Feasibility Studies for projects
Google Project Management - undefined