Have experience working in freight-forwarding/logistics
Yousef AL-Mansour
Operation Executive
Summary
Forward-thinking logistics operation with extensive knowledge of custom clearance . Known for success in logistics industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
2
2
Certificates
2
2
Languages
Work History
Senior Operation Executive
I.W express logistic service Co.
Kuwait city
01.2022 - Current
- Identified issues with production, workforce and material sourcing and implemented successful solutions.
- Resolved issues and recommended actions based on production and compliance reports.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Established performance goals for department and outlined processes for achievement.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
- Clarified roles, responsibilities and expectations of staff.
- Communication with the customs .
- Working with specialized customs software.
- Responsibility for related administrative tasks .
- other duties as required by management for the smooth and efficient operation of the department.
Operation Executive
Aramex Co.
Kuwait - city
12.2020 - 12.2021
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
- Implemented visitor management system to foster positive visitor experience and minimal disruption for employees.
- Representing customers in customs clearance process .
- Collection of documents for customs clearance of goods .
- Issuing customs documents, keeping records of relevant documents.
- Introduced new methods, practices and systems to reduce turnaround time.
[I.MG] International Metal Gate Co.
sea fright - export coordinator
Kuwait city
09.2019 - 12.2019
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in team-building activities to enhance working relationships.
- Conducted research, gathered information from multiple sources and presented results.
- Received and processed stock into inventory management system.
- Reporting to and working with the Operations Supervisor, the Export Coordinator will work closely with customers, clients and agents.
- responsible for liaising between customers, suppliers and transport companies to ensure an efficient operational service is provided.
- effective working relationships with key customers to develop more business opportunities .
- Manage the export process from start to finish;
- effective working relationships with key customers to develop more business opportunities .
- Custom and Operations’ Departments ensuring all documents are received within the designated time frame .
Education
High School Diploma -
Al-Saif Heigh School
Khaitan - Kuwait City 09.2014 - 07.2015
Skills
Relationship building
Software
Confident, organised team player
Have a strong customer-service background
A proficient computer user including the full Microsoft Office package
Able to work in a busy environment, effectively prioritizing workload
Certification
[Kuwait driving ] License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
[Kuwait driving ] License
04-2022
Senior Operation Executive
I.W express logistic service Co.
01.2022 - Current
Operation Executive
Aramex Co.
12.2020 - 12.2021
[I.MG] International Metal Gate Co.
sea fright - export coordinator
09.2019 - 12.2019
ICDL
11-2018
High School Diploma -
Al-Saif Heigh School
09.2014 - 07.2015
foot ball
* university team member player
* supporting AC Millan football team
* amateur player
foot ball
* university team member player
* supporting AC Millan football team
* amateur player
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