Yousef Almaqroun

Sponsorship and Campaign management:

• Introduced new event management suppliers, resulting in reduced time and cost for event planning.
• Successfully sponsored Lama AlOraiman specializing in space science and missions, enhancing the company's brand image and partnerships as part of our community objectives.
• Developed a solution to participate in more events while minimizing rental costs by reducing kiosk size, demonstrating efficiency and cost-effectiveness.
• Generated new engagement ideas for marketing campaigns, leading to increased exposure and brand visibility in the market.

Community management:

• Managed customer relations effectively, resulting in customer retention and the establishment of new customer relationships through engaging social media activities and in-store promotions.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Managed and participated in rebranding of “VIVA” to “stc.”
• Managed stc sponsorship of Kuwait football association.
• Managed Dawri stc social media account.
• Planned and organized KFA sponsorship activations.
• Planned department budget according to annual objectives and company strategy.
• Organized and executed internal and external engagement activities, such as employees open days, eid gatherings, blood donations, men/women health awareness campaign's, sports tournaments and new device launches.
• Carried out internal announcements in alignment with internal and external stakeholders such as new policies, upcoming holidays, training calendars and company news.
• Learned and applied new skills to daily tasks to improve efficiency and productivity.
• Dispatched sms to targeted clients using BMS system.
• Able to work within tight deadlines and fast-paced environment.
• Used coordination and long term planning skills to accomplish results according to schedule.
• Led projects and analyzed data to identify opportunities for improvement.

• Wrote clear and detailed marketing briefs of marketing campaigns to meet requirements of product marketing team.
• Liaised with media agency and creative agency to support with content development to meet campaign requirements.
• Managed marketing material printing production, installation and distribution.
• Set up a marketing campaign calendar of media communication and to deliver high-quality content and optimize performance.
• Monitored company communication and ensure brand message consistency throughout marketing channels.
• Managed Corporate Partnership with Real Madrid, Manchester United and Kuwait Football Association
• Reviewed all company communication and content prior to campaign launch.
• Tracked KPIs and completed full analytics of digital campaigns.
• Created customized marketing materials to increase product awareness.

• Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
• Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
• Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
• Carefully read and interpreted requisition orders to understand specialized terms and requirements.

• Undergo banking transactions involving cash deposits, withdrawals and transfers.
• Processed customer transactions promptly, minimizing wait times.
• Answered customer inquiries regarding account balances, transaction history
• Educated customers on use of banking website and mobile apps.
• Identified sales opportunities and referred customers to branch partners in financial services.