Yousef Sbouh
Kuwait City,Kuwait
Summary
Experienced Network Engineer with knack for solving complex network issues and improving infrastructure stability. Enhanced network performance through streamlined configurations and proactive maintenance, resulting in reduced downtime and increased user satisfaction. Skilled in implementing security measures that ensure data integrity and protect against breaches.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work history
Network engineer
Fasttelco
Kuwait City, Kuwait
11.2024 - Current
- Install and configure Routers, switches & related networking equipment in a LAN/ WAN network environment related to assigned projects.
- Conduct Site survey & coordinate with different parties for implementation.
- Prepare and record detailed technical documentation for network Nodes.
- Create a full technical documentation of project upon completion.
- Report on the utilization of all resources within the department & ensure that they are effectively utilized and critical milestones are met in.
- Designed efficient network structures for enhanced data flow and communication.
Senior Executive NOC Agent
FASTtelco Co.
Kuwait City, Kuwait
06.2022 - 11.2024
- Ensuring the availability, reliability, and security of the network and related systems
- Monitoring network performance and troubleshooting network issues related to routing and switching using various network monitoring tools
- Managing and leading a team of NOC agents to ensure 24/7 monitoring and management of the network infrastructure
- Coordinating with other IT teams and vendors to resolve complex network issues and implement network upgrades
- Providing technical support via phone, email, or in-person to end-users in an organization related to networking and telecommunications
- Identifying, diagnosing, and resolving technical issues related to network connectivity, routers, switches, firewalls, wireless networks, and other networking-related problems
- Monitoring and managing network performance, ensuring that it meets service level agreements and is operating within established standards
- Collaborating with other IT staff or vendors to resolve complex network issues and implement network upgrades
- Communicating with end-users to provide updates on the status of their support requests
- Maintaining an up-to-date inventory of all network equipment and software
- In addition to the above, I have a strong understanding of networking concepts and protocols, such as TCP/IP, VLAN, VPN, and DNS
Specialist HelpDesk
FASTtelco Co.
Kuwait City
10.2020 - 05.2022
Web Developer
GIC
Kuwait
02.2020 - 08.2020
- Designing and developing software applications using the Microsoft .NET Framework, HTML, JavaScript, and MS SQL Server
- Collaborating with cross-functional teams to identify, design, and implement new features
- Writing clean, scalable, and maintainable code using C#, HTML, JavaScript, and MS SQL
- Debugging and troubleshooting software issues
- Testing and validating software to ensure it meets functional and performance requirements
- Providing technical support to end-users and addressing software issues
- Participating in code reviews and contributing to the development of coding standards and best practices
Education
Bachelor of Computer Engineering -
University of Jordan
Skills
- HTML & CSS
- MySQL
- ReactJS
- Java
- Creative Problem Solving
- Collaborative Teamwork
- Network troubleshooting
- Routing and switching
Certification
- CCNA Routing and Switching
- CCNP ENCOR : Cisco Enterprise Network Core Technologies
- CCNP ENARSI : Cisco Enterprise Advanced Routing and Services
Languages
English
Arabic
Custom
References available upon request
Timeline
Network engineer
Fasttelco
11.2024 - Current
Senior Executive NOC Agent
FASTtelco Co.
06.2022 - 11.2024
Specialist HelpDesk
FASTtelco Co.
10.2020 - 05.2022
Web Developer
GIC
02.2020 - 08.2020
Bachelor of Computer Engineering -
University of Jordan
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