Summary
Overview
Work History
Education
Skills
Languages
Timeline
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YOUSSEF ISMAIL BADAWY

Kuwait City

Summary

Dynamic sales agent experienced in delivering exceptional customer service and collaborating with teams to refine sales strategies. Recognized for adaptability and innovative problem-solving, contributing to improved sales outcomes and customer satisfaction. Results-oriented professional skilled in market analysis and customer engagement. Known for attention to detail and ability to resolve customer complaints effectively, leading to increased satisfaction and loyalty. Talented Sales Agent with experience convincing, persuading and closing deals.

Overview

6
6
years of professional experience

Work History

Sales Agent

ALI DELL FOR MOBILE PHONES
KUWAIT
08.2023 - Current
  • Provided knowledgeable responses to customer inquiries and concerns.
  • Collaborated with team members to refine sales strategies and approaches.
  • Identified customer needs and offered appropriate solutions to meet those needs.
  • Resolved customer complaints in a professional manner while maintaining high levels of customer service.
  • Assisted customers with payment processing, including credit card payments and other forms of payment.
  • Attended training sessions as required by management for continuing education purposes.
  • Provided feedback on ways to improve processes related to phone sales operations.
  • Analyzed market trends to identify new business opportunities.
  • Recorded customer contact information accurately in the database system for future reference.

Sales Agent

ALEX SWEET FOR PIES AND PASTRIES
KUWAIT
01.2022 - 07.2023
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.

Sales Agent

RAHET ALMADINA FOR PERFUMES
KUWAIT
03.2019 - 11.2021
  • Assisted customers in selecting perfumes based on personal preferences and scents.
  • Maintained product displays to ensure an appealing shopping environment.
  • Processed sales transactions accurately using point-of-sale systems.
  • Educated clients about perfume ingredients and benefits of various fragrances.

Education

High School Diploma -

AL-SAIF W AL-SAFAR HIGH SCHOOL
KUWAIT
05-2018

Skills

  • Sales strategies
  • Customer service
  • Market analysis
  • Point-of-sale systems
  • Sales forecasting
  • Product knowledge

Languages

Arabic
First Language
English
Elementary (A2)
A2

Timeline

Sales Agent

ALI DELL FOR MOBILE PHONES
08.2023 - Current

Sales Agent

ALEX SWEET FOR PIES AND PASTRIES
01.2022 - 07.2023

Sales Agent

RAHET ALMADINA FOR PERFUMES
03.2019 - 11.2021

High School Diploma -

AL-SAIF W AL-SAFAR HIGH SCHOOL

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YOUSSEF ISMAIL BADAWY