Writing Books
Ahmed Mohamed Eldessouky Elazzak
Life Skills Coach
Kuwait,Kuwait
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Skilled Life Coach with 12 years of experience supporting clients in goal-setting, skill-building, and clarity sessions. Versed in communicating effectively and leveraging active listening skills to assess client needs. Personable and direct with a focus on guiding clients toward self-reflection and personal development.
Enthusiastic Life Skills Instructor devoted to promoting personal growth in individuals with learning difficulties and physical limitations. Focused on empowering others and boosting self-confidence. Good scheduler and motivator with organized approach to moving clients toward fulfilling and independent lives.
Overview
7
7
years of post-secondary education
19
19
years of professional experience
Work History
LIFE COACH
Part Time – ECONOMIC TRAINING INSTITUTE
Kuwait, Kuwait
01.2018 - Current
- Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
- Educated clients about important nutritional habits and how to plan healthy meals.
- Maintained detailed, confidential client files.
- Facilitated sessions in person and over phone.
- Assessed effectiveness of training to create more effective future training programs.
- Provided insight and ideas to promote client growth.
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
- Interviewed, observed and surveyed patients to gain necessary information for psychological diagnosis.
- Updated records and prepared reports to outline program actions, results and recommended improvements.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Connected clients with available resources to improve plan success.
- Documented behaviors, treatments and non-compliance issues.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
- Helped patients to deal with realities of any diagnoses and develop coping skills.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
- Managed caseload of 350 patients with substance dependence and co-occurring Axis I and Axis II disorders
- Led up to 3 individual sessions per week and 2 group therapy meetings
Human Resources Manager
Sword Capital financial Brokerage
Kuwait, Kuwait
10.2018 - Current
- Implemented performance review and motivational strategies to elevate HR team results
- Motivated employees through special events, incentive programs and constructive feedback
- Monitored and handled employee claims, including performance-based and harassment incidents
- Boosted customer satisfaction ratings by enabling staff to implement speedy resolutions for diverse issues through robust internal knowledgebase and industry-leading training
- Conducted company-wide town hall meetings to convey updates
- Led and strategically directed team of human resources professionals
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies
- Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing
- Expanded operational bases and increased revenues by developing and integrating business plans
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards
- Evaluated training program success and presented strategic improvement recommendations to upper management
- Organized and led staff orientation programs and training to promote collaboration
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management
- Directed job fairs to bring in local talent for long term and seasonal positions
- Enhanced staff knowledge and awareness on drug abuse and prevention programs
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics
- Leveraged cost-effective digital systems to manage payroll and benefit programs
- Developed succession plans and promotion paths for all staff
- Directed and controlled various benefit programs, including 401K, medical, dental and vision packages
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports
- Reduced workers' compensation claims by instituting corporate safety training program
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
- Built external tools to automate program operations and deliver user-friendly implementation
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs
- Structured compensation and benefits according to market conditions and budget demands
- Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams
- Instructed senior leaders on appropriate employee corrective steps
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances
- Promoted employee buy-in of organizational objectives by conducting orientations of new team members and regular town hall meetings for established employees
LIFE COACH
Kuwait – ECONOMIC TRAINING INSTITUTE
Kuwait, Kuwait
01.2011 - 12.2018
- Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
- Educated clients about important nutritional habits and how to plan healthy meals.
- Maintained detailed, confidential client files.
- Facilitated sessions in person and over phone.
- Assessed effectiveness of training to create more effective future training programs.
- Provided insight and ideas to promote client growth.
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
- Interviewed, observed and surveyed patients to gain necessary information for psychological diagnosis.
- Updated records and prepared reports to outline program actions, results and recommended improvements.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Connected clients with available resources to improve plan success.
- Documented behaviors, treatments and non-compliance issues.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
- Helped patients to deal with realities of any diagnoses and develop coping skills.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
- Led up to10 individual sessions per week and 1 group therapy meetings
- Helped clients build life management and coping skills to handle daily needs and specific stressors
- Facilitated group sessions and learning discussions to further objectives
- Documented behaviors, treatments and non-compliance issues
Public Speaker
REAM INFINITY COMPANY FOR HUMAN RESOURCES DEVELOPMENT AND TRAINING SERVICES (E.S.C.C)
Cairo, Egypt
07.2007 - 10.2010
- Implemented stories and anecdotes into speeches to make information more entertaining.
- Researched material extensively before writing informative speeches.
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
- Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers.
- Increased revenues and supported business goals by developing public relations strategies and campaigns.
- Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
- Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.
- Carried out day-day-day duties accurately and efficiently.
- Managed team of 15 employees, overseeing hiring, training, and professional growth of employees
PUBLIC SPEAKER
SELF-EMPLOYMENT
Cairo, Egypt
06.2005 - 06.2006
- Implemented stories and anecdotes into speeches to make information more entertaining.
- Researched material extensively before writing informative speeches.
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
- Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers.
- Increased revenues and supported business goals by developing public relations strategies and campaigns.
- Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.
- Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.
- Carried out day-day-day duties accurately and efficiently.
- Presented information regarding self skills 10000 people
Education
PROFESSIONAL DIPLOMA iN EDUCATION - Psychological Counseling
College of Education, Benha
Benha City- Egypt 09.2012 - 05.2013
GENERAL DIPLOMA - Education Science
Cairo University
Egypt 09.2011 - 05.2012
Bachelor of Science - BUSINESS ADMINISTRATION
Faculty of Commerce, Benha University
Benha City - Egypt 09.1997 - 05.2003
Skills
Micosoft Office programs Microsoft office(WordExcel Powerpoint Outlook) Video Conferencing (Zoom Skypeundefined
Accomplishments
- Authoring and printing two books: 1- The Coach's Guide 2- The Coma Novel
- Conducting and implementing more than 100 training programs using psychological training techniques based on psychodrama theories and various psychological theories related to behavior modification and performance improvement.
- Training of more than 250 employees of the Public Institution for Insurance - Kuwait
- Training of some customer service employees in Zain Telecom - Kuwait
- Training a number of employees and managers of the Kuwait Petroleum Corporation - Kuwait
- Participation in the rehabilitation and motivation of some sports club teams, including - Al Shaab Club - Emirates - Sharjah - United Arab Emirates.
- Participation in the psychological rehabilitation of people with disabilities at Dubai Sports Club - United Arab Emirates
- Training of more than 250 people – Jordan
- Some TV and radio interviews
Interests
Music
Travel
Animals
Timeline
Human Resources Manager
Sword Capital financial Brokerage
10.2018 - Current
LIFE COACH
Part Time – ECONOMIC TRAINING INSTITUTE
01.2018 - Current
PROFESSIONAL DIPLOMA iN EDUCATION - Psychological Counseling
College of Education, Benha
09.2012 - 05.2013
GENERAL DIPLOMA - Education Science
Cairo University
09.2011 - 05.2012
LIFE COACH
Kuwait – ECONOMIC TRAINING INSTITUTE
01.2011 - 12.2018
Public Speaker
REAM INFINITY COMPANY FOR HUMAN RESOURCES DEVELOPMENT AND TRAINING SERVICES (E.S.C.C)
07.2007 - 10.2010
PUBLIC SPEAKER
SELF-EMPLOYMENT
06.2005 - 06.2006
Bachelor of Science - BUSINESS ADMINISTRATION
Faculty of Commerce, Benha University
09.1997 - 05.2003
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