JITHIN GEORGE
PERUMBAVOOR,INDIA
Summary
Diligent Service Engineer with strong problem-solving abilities and solid background in technical support and customer service. Skilled in troubleshooting mechanical systems and conducting preventive maintenance, with excellent communication and team collaboration skills. Committed to ensuring operational efficiency and enhancing customer satisfaction through reliable service and innovative solutions.
Knowledgeable about service engineering principles, with strong foundation in mechanical and electrical systems. Skilled in troubleshooting, problem-solving, and customer communication. Ready to use and develop analytical thinking, technical skills, and teamwork in [Desired Position] role.
Overview
12
12
years of professional experience
4027
4027
years of post-secondary education
Work History
Service engineer
Synergy United General Trading & Contracting Co.
Hawally, Kuwait
08.2015 - Current
- Conducted routine inspections to ensure system integrity for efficient operations.
- Assured client satisfaction with immediate and effective troubleshooting of equipment malfunctions.
- Performed extensive repair works to restore functionality in faulty machines.
- Demonstrated excellent problem-solving skills, consistently resolved challenging technical issues.
- Communicated repair needs and issues to customers, explaining complex concepts to help with decision-making.
Supervisor
KANAKA POLYPACK PVT.LTD
ERNAKULAM, INDIA
05.2013 - 07.2024
- Improved team efficiency by implementing new scheduling practices.
- Facilitated monthly training sessions for enhanced staff performance.
- Managed daily operations to increase productivity.
- Implemented company policies effectively, maintained high standards of service delivery.
- Oversaw inventory management to avoid any shortage or excess stock issues.
Education
Diploma - Mechanical Engineering
Govt Polytechnic Collage Kothamangalam
India 06.2009 - 03.2012
Senior Secondary -
National Institute of Open School
India High School -
Govt Technical High School Varappetty
KeralaSkills
- Customer Service
- Verbal communication
- Quality control procedures
- Mechanical maintenance
- Service orientation
- Part replacements
- Customer communication
- Motor repairs
- Safety awareness
Languages
English
Beginner
Arabic
Beginner
Hindi
Beginner
Tamil
Beginner
Malayalam
Beginner
Accomplishments
Best Service Engineer 2021
Timeline
Service engineer
Synergy United General Trading & Contracting Co.
08.2015 - Current
Supervisor
KANAKA POLYPACK PVT.LTD
05.2013 - 07.2024
Diploma - Mechanical Engineering
Govt Polytechnic Collage Kothamangalam
06.2009 - 03.2012
Senior Secondary -
National Institute of Open School
High School -
Govt Technical High School Varappetty
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