Summary
Overview
Work History
Education
Skills
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Certification
Languages
Affiliations
Timeline
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Samina Bohra

Salmiya,Hawally

Summary

Results-driven professional with expertise in telecommunications, QA project management, and SQL database usage. Demonstrates strong skills in proactive decision making, supporting operations, and manual testing. Adept at time management and committed to delivering high-quality results. Career goal includes leveraging technical skills to drive operational excellence and innovation within the industry.re

Offering strong analytical and problem-solving skills combined with solid background in environmental science and project management. Knowledgeable about site assessments, risk evaluations, and regulatory compliance. Ready to use and develop communication, teamwork, and leadership skills in Project Management role.

Overview

12
12
years of professional experience
1
1
Certification

Work History

QA Engineer, Change & Release Management

Alshaya Group
Kuwait City
10.2022 - Current
  • Facilitates release planning meetings with key stakeholders to identify proper sequencing of release packages.
  • Provides release coordination and communication during and after deployment.
  • Integrates the release process with other IT processes including ITSM
  • Manages overall non-production environment usage, configuration, and scheduling of the different test environments for each release.
  • Attends change management such as CABs and deployment planning meetings to collect data and information pertaining to the release.
  • Works closely with Change and Configuration Management team of the ITSM Unit to stay current on all change, configuration and internal controls standards and processes.
  • Participated in sprint planning meetings to understand project objectives thoroughly.
  • Provided technical support during post-production period for a smooth transition into the market.
  • Communicated effectively with stakeholders about product quality and development progress.
  • Created robust test scenarios, guaranteeing comprehensive product assessment.

Project Coordinator

Burhan Tech
06.2016 - 12.2017
  • Assigning engineers for the requests/issues from the clients.
  • Preparing daily schedule for the engineers and sharing it with the management
  • Managing team and planning for their schedule daily.
  • Coordinating with the client on completion of tasks.
  • Customer handling experience.
  • Monitored project timelines to avoid delays.
  • Provided essential administrative support during peak periods, facilitating smoother operation.

Technical Coordinator

ATOS India Pvt. Ltd.
03.2014 - 12.2015
  • Strong Conceptual Knowledge in IT Planning & Development.
  • Coordinating with client for resolution of queries Participation in conference calls, and any other forums with business and other teams concerned with the project.
  • Expertise in making Reports of progress of the project.
  • Prepared and led meeting between departments.
  • Handled escalation cases from junior staff efficiently; provided expert solutions for complex problems.

Asst. Technical Coordinator

Syntel Pvt. Ltd.
09.2013 - 02.2014
  • Monitored system performance metrics, identifying opportunities for improvement and implementing effective solutions.
  • Established strong relationships with vendors and suppliers, negotiating favourable terms for equipment purchases and support services.
  • Ensured business continuity by developing robust disaster recovery plans that minimized disruption in the event of unforeseen circumstances or system failures.

Education

Bachelor of Science - Bsc IT

Mumbai University

Skills

  • Proactive Decision Making
  • Supporting operations
  • Telecommunications
  • Time Management
  • QA project management
  • SQL knowledge
  • SQL database usage
  • Manual testing

Certification

PMP Certified

Languages

English, Hindi
Native language
English
Fluent
Hindi
Fluent

Affiliations

  • Reading
  • Music

Timeline

QA Engineer, Change & Release Management

Alshaya Group
10.2022 - Current

Project Coordinator

Burhan Tech
06.2016 - 12.2017

Technical Coordinator

ATOS India Pvt. Ltd.
03.2014 - 12.2015

Asst. Technical Coordinator

Syntel Pvt. Ltd.
09.2013 - 02.2014

Bachelor of Science - Bsc IT

Mumbai University

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Samina Bohra