SHAMEEM MOHAMED
Senior System Administrator
Farwaniya,Kuwait
Summary
System Administrator with over 14 years of successful experience in IT systems and networking that take advantage of offer opportunities for personal and professional growth.
Overview
3
3
Languages
3
3
Certificates
5
5
years of post-secondary education
15
15
years of professional experience
Work History
Senior System Administrator
Le Royal Express Hotel, Corniche Hotel (A’AMAL HOLDING Co)
Kuwait
10.2015 - Current
- Windows Server Installation, Configuration, Monitoring and Troubleshooting.
- Managing servers and Active Directory infrastructure.
- Maintain the security updates and patches.Performing regular systems and OS upgrades/patching
- Manage & troubleshoot VMware ESXI servers and Virtual machines
- Performed daily backup operations, ensuring all required system data are successfully backed up using Veeam
- Working exposure to networked storage (SAN, NAS) concepts
IT TECHNICAL SUPPORT ENGINEER
MOHAMED NASER AL-HAJERY & SONS Co. Shuwaikh, Kuwait
03.2009 - 09.2015
- Windows Server (Active Directory, Exchange, DNS, DHCP,
- ISA (Proxy, Firewalls), WSUS, and Disaster Recovery) installation and maintenance.
- Fulfill departments & users with PC & Printer requirements,
- Configuring Desktop Computers & Laptop, TCP/IP communication parameters, desktop applications, main business application clients, and security/Antivirus client (Trend micro) setup.
- Create & Track IT purchases, warranties, and maintenance Issues.
- Perform regular and on-demand system backups and Recoveries using Symantec backup software.
- Perform on-site and remote (Pharmacies, clinic, restaurants) Technical support.
- Ensuring that all issue are captured and entered in the logging software.
- Creates and maintains and up to date technical documentation.
IT SUPPORT ENGINEER
AL-MUZAINI EXCHANGE CO
, Kuwait.
08.2006 - 02.2009
- Branch Network Maintenance (LAN&WAN) And all related network accessories maintenance.
- Respond to service calls; diagnose and correct equipment Failure and malfunctions; repair or replace malfunctioning Equipment.
- Installing and configuring computer hardware, software, networks, printers and scanners.
- Configuration of MS Outlook/Outlook Express Email Functionalities.
Education
B.C.A. (Bachelor of Computer Application -
Madurai Kamaraj University
09.2001 - 08.2004
H.S.E - Secondary Education
Board of Higher Secondary Education
Kerala,India 06.1999 - 05.2001
Skills
Ability to work well with people
Troubleshooting
Hardware knowledge
Teamwork
Interpersonal Communication
Accomplishments
- Installation & maintenance of Windows networks andConfiguration of Windows 2003/2008/2012 servers andWorkstations.
- (MCSE 2003 & MCITP 2008 Certified)Knowledgeable in the installation, configuration,Maintenance & Troubleshooting of routers, Layer 2 switchesand LAN/WAN networking hardware & software technologies.
- (CCNA Certified).
Certification
ITIL 2011 FOUNDATION (I.T.Infrastructure Library) (# ITIL / MY782463)
Additional Information
- Visa status - Visa No: , 18 (Transferable)
- Driving License - Valid Kuwait (G.C.C) Driving license ( Validity - 04-10-2022)
Timeline
Senior System Administrator
Le Royal Express Hotel, Corniche Hotel (A’AMAL HOLDING Co)
10.2015 - Current
IT TECHNICAL SUPPORT ENGINEER
MOHAMED NASER AL-HAJERY & SONS Co. Shuwaikh, Kuwait
03.2009 - 09.2015
IT SUPPORT ENGINEER
AL-MUZAINI EXCHANGE CO
08.2006 - 02.2009
B.C.A. (Bachelor of Computer Application -
Madurai Kamaraj University
09.2001 - 08.2004
H.S.E - Secondary Education
Board of Higher Secondary Education
06.1999 - 05.2001