Grace Wanjiru

• Cleared rubbish and debris from lobby, elevators, stairways, and hallways to uphold cleanliness.
• Preserved cleaning equipment and reported maintenance issues to supervisor.
• Experience in handling housekeeping chemicals.
• Maintained floor cleaning and waxing equipment.
• Responded immediately to calls to clean up spills and wet floors in restaurants,corridors,banquet areas and also staffs oriented areas.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Cleaned walls and ceilings with special reach tools following regular schedule.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Emptied waste paper and other trash from premises and moved to appropriate Garbage room.

WHEN WORKING IN POOL AREA AND SPA

• Moved umbrellas and lounge chairs at request of guests.
• Collected and replenished pool towels and robes.
• Assisted in organizing and implementing recreational activities and programs.
• Observed recreational users to detect safety concerns and prevent ongoing violations.
• Disinfected and mopped bathrooms and also moping time to time water splashing alongside the pool.
• Dry vacuuming spa to keep its areas free from free falling hairs and oils during operations.
• Organized and restocked housekeeping carts time to time to avoid Emergency delays.

WHEN ASSIGNED TO GUESTS ROOM

• Operated electronic backpack vacuums and floor sweepers.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors and restocking bathroom items like toilet paper, soaps and shampoos and other toiletries.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Dusted picture frames and wall hangings with cloth.
• Checking damaged or maintenance needed areas and reported to supervisor for prompt response.

• Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
• Daily activities included cleaning activities such as sweeping, mopping, dusting and polishing.
• Met requests for guests for extra towels, ice buckets, pillows and blankets.
• Restocked room supplies such as drinking glasses, soaps, shampoos, writing supplies and minibars.
• Prepared rooms with top-notch standards every time.
• Dusted and polished surfaces to achieve attractive shine.
• Replenished guest room toiletries such as soap, shampoo, and paper products.
• Inspected condition of all vacant rooms at beginning of shift.
• Handled guest complaints about housekeeping services and referred problems to management if beyond my ability.
• Made beds quickly to maximize team efficiency.
• Removed soiled sheets, washcloths and towels.
• Responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
• properly channeling of lost and found happened