HANADI ALHUNAIDI
Senior Manager
Kuwait
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
10
10
Certificates
2
2
Languages
Work History
Head of Premier Banking
Commercial Bank Of Kuwait
08.2020 - Current
- Helps the Bank's Retail and Private Premier Clients to Grow, Manage and preserve their wealth, ensuring the Department's ability to actively engage high net worth clients, being able to see their financial and Banking needs and requirements, and enabling the bank to meet its set goals as per Management Strategy
- Collaborates with concerned parties toward setting Division long and short term goals ensuring compliance.
- Cascades down Divisional strategy to employees ensuring individual alignment with Divisional goals, operations objectives, and quality standards.
- Prepared annual budgets with controls to prevent overages.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed budget implementations, employee evaluations and contract details.
- Introduced new methods, practices and systems to reduce turnaround time.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
Head of Branches Sales
Commercial Bank Of Kuwait
02.2019 - 08.2020
- Developed and maintained courteous and effective working relationships.
- Worked with customers to understand needs and provide excellent service.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
District Sales Manager
Commercial Bank Of Kuwait
11.2017 - 02.2019
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Prepared sales presentations for clients showing success and credibility of products.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Exceeded targets by building, directing and motivating high-performing sales team.
Bank Branch Manager
Commercial Bank Of Kuwait
01.2014 - 11.2017
- Forecasted trends and recommended improvements based on financial risk analyses.
- Boosted sales and customer loyalty through incentive programs.
- Submitted loan applications to underwriter for verification and recommendation.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Bank Branch Manager
Ahli Bank Of Kuwait
07.2009 - 10.2012
- Identified partnership opportunities and established favorable business connections.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Boosted sales and customer loyalty through incentive programs.
Personal Banker Officer
Burgan Bank
08.2002 - 07.2009
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Worked with clients to address and respond to client and partnership management issues.
- Developed summaries to assess each client's participation level and determine targets for follow-up plans.
- Continually boosted branch production and revenue by consistently meeting all monthly and quarterly sales goals.
PC Operator
Kuwait Oil Company
10.2001 - 07.2002
Education
Diploma - Business Administration And Management
College of Business Studies
Kuwait 09.1999 - 07.2001
Skills
Business Development
Certification
GPS: Coaching and Mentoring
Timeline
GPS: Coaching and Mentoring
07-2021
Head of Premier Banking
Commercial Bank Of Kuwait
08.2020 - Current
Coaching and Mentoring
11-2019
Head of Branches Sales
Commercial Bank Of Kuwait
02.2019 - 08.2020
Leadership Management and Innovation in the Workplace
02-2019
KFAS Creative Leadership
10-2018
District Sales Manager
Commercial Bank Of Kuwait
11.2017 - 02.2019
Retail Banking Certification
11-2017
Management Skills
04-2017
Management Skills
12-2016
Behavioral Interviewing Skills
03-2016
Legal Aspects of Money Laundering and Terrorist Financing
01-2015
Fraud Detection
01-2015
Bank Branch Manager
Commercial Bank Of Kuwait
01.2014 - 11.2017
Bank Branch Manager
Ahli Bank Of Kuwait
07.2009 - 10.2012
Personal Banker Officer
Burgan Bank
08.2002 - 07.2009
PC Operator
Kuwait Oil Company
10.2001 - 07.2002
Diploma - Business Administration And Management
College of Business Studies
09.1999 - 07.2001
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