SAP
Ayman Othman
Operations Logistics Manager
Kuwait City,KU
Summary
Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 20 years of experience in leading organizational business units. Well-rounded Fleet Manager with background spent coaching and training drivers, resulting in significant cost savings for employers. Bilingual employee with over 10 years of expertise regarding budgetary controls and asset management. Known for maintaining fleet and facility in top working order. Responsible Fleet Manager with strong foundation overseeing maintenance and repair of company vehicles. Enthusiastic professional knowledgeable in OSHA and other government regulatory requirements. Dynamic Dispatch Manager with 10 years of experience supervising dispatch staff to coordinate service and deliveries. Monitors and proactively adjusts service to maximize on time performance and productivity. Demonstrates effective use of scheduling software, telephone and data analysis skills to track, trend and take action to effectively manage dispatch support implementation while coaching team members toward improvement. Experienced CRM with over 10 years of experience in Logistics and Fleet. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Supply Chain Manager
Envision Tech for General Trading and contracting
Kuwait City
10.2021 - Current
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Led proposal preparation, negotiation and administration of clinical contracts.
- Monitored performance of external vendor supply chains while handling internal logistics.
- Removed bottlenecks to save Budget in delivery of supply cargo.
- Oversaw demand planning, purchasing and logistics.
- Applied supply chain management knowledge to provide sourcing and influence electronic mediated environments.
- Deployed logistics systems and outsourced transportation to maximize efficiency, cost and benefit.
- Monitored, analyzed and reported domestic freight and carrier management performance against set goals to compare costing to forecasts.
- Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Challenged teams to improve performance within distribution network to meet inventory targets.
- Developed new branding initiatives and implemented uniform fleet design to increase brand exposure.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital
- Negotiated contracts, policies and deadlines with suppliers and vendors
- Supervised Large numbers staff members tasked with handling materials management, planning, purchasing and customer service duties
- Managed distribution network, logistics, trade compliance and warehouse management
Fleet Operation & Dispatch Manager
Automak Automotive
Kuwait City
05.2019 - 06.2021
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Developed new branding initiatives and implemented uniform fleet design to increase brand exposure.
- Documented equipment transfers and sales details for accurate record keeping.
- Managed employee scheduling, payroll and data collection to maximize project outcomes.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Prepared budget reports and identified resource and labor needs for forecasted workloads.
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
- Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
- Reported to management fleet operational activities and maintained current records.
- Recorded and secured archives of customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
- Increased productivity/KPI and overall output by 100% through managing production times.
- Maintained accurate driver information for delivery scheduling.
- Trained drivers and dispatchers to manage time effectively, improving overall mileage performance.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Prepared for highway patrol investigations by collaborating with various departments and examining potential risks.
- Completed projects by effectively delegating tasks and overseeing employee performance.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Executed design concept and build requirements for several vehicles to align with job requirements.
- Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
Logistics Manager
Smart Mart - Instasalla Company
Dajeej
06.2016 - 02.2019
- Conducted research to address delivery errors and packaging mistakes.
- Directed delivering and receiving of wide range of products daily.
- Handled day-to-day delivering and receiving overseeing more than 3500 packages per day.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Developed criteria, application instructions, procedural manuals and contracts for federal and state public transportation programs.
- Worked with clients/vendors to schedule daily pickups and weekly deliveries.
- Optimized returns and investments by effectively managing and directing distribution operations.
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Kept corporate departments and customers updated on critical delivering.
- Monitored and complied with strict budgets by negotiating freight in alignment with needs and specifications.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Prepared updated delivering/shipments reports for executives and clients.
- Created and enforced detailed organization processes to increase quality and service standards.
- Integrated warehouse operations with existing and new business processes.
- Tracked production and quality control systems to proactively identify deficiencies.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Operated SAP computer system, hand-held inventory control device and calculator to fill orders on time.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
Education
Associate in Engineering Technology - Technology Development
Workers University
Niser City, Cairo, Egypt 06.1992 - 05.1996
Skills
Software experience
undefinedSoftware
Microsoft Dynamic
CarPro
Focus
Certification
CPPM - Certified Professional Purchasing Manager
Interests
Supply Chain and Fleet Study
Space Sinces
Technology Development
Timeline
Supply Chain Manager
Envision Tech for General Trading and contracting
10.2021 - Current
Fleet Operation & Dispatch Manager
Automak Automotive
05.2019 - 06.2021
Logistics Manager
Smart Mart - Instasalla Company
06.2016 - 02.2019
Associate in Engineering Technology - Technology Development
Workers University
06.1992 - 05.1996
CPPM - Certified Professional Purchasing Manager
SCMC
Logistics Professional
Supply Chain Foundation
English
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